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#1: disk drives not working

Posted on 2008-04-21 01:05:00 by Tanya Schuetz

My cd rom and dvd rom drives stopped working. I went to troubleshooting and
it didn't help.
cd-rom drive is a OPTORITE CD-ROM cw4802
dvdrom drive is a SAMSUNG DVD-ROM sd604

It displays this message
Windows cannot start this hardware device because its configuration
information (in the registry) is incomplete or damaged. (Code 19)

I uninstalled both of them and now it wont let me reinstall them.
It's telling me this file is missing
c:\\WINDOWS\system32\drivers\Afc.sys

Can anyone please help me?

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