Server stops serving

Hello,

Hopefully, this will ring a bell for someone:

My secure server starts up with no problem. It serves pages for 5 mins.,
10 mins, sometimes even a half-hour. Eventually, however, it stops
serving pages. The clients will see "opening page *server-address* ", or
"Requesting page from *server-address*". But the page never shows up, it
is blank.And we don't get any "Time-out" error messages, either.

At about the time this happens, I get the following in my ssl_engine_log
file:

[05/Jun/2002 11:22:35 09388] [info] Connection to child 10 established
(server www.MYDOMAINNAME.com:443, xxx.xxx.xxx.xxx)
[05/Jun/2002 11:22:35 09388] [info] Seeding PRNG with 136 bytes of entropy
[05/Jun/2002 11:22:36 09388] [warn] Failed to acquire global mutex lock
[05/Jun/2002 11:22:36 09388] [warn] Failed to release global mutex lock

Now, in %server-root%/logs (the path specified in httpd.conf) there is a
ssl_mutex file, but it is empty.

There is no relevant error in the either server's or system error logs.

Server config is:
Apache Version: 2.0.36
mod_ssl version: 2.8.7-4
openssl version 0.9.6b-18

System is RedHat 7.3, Apache was built from source tarball, openssl is
from the RPM that installs w/RH 7.3

I can send httpd.conf settings, if necesarry.

Thanks in advance,
--
Loren K Louthan | tel: 818 786 2110 | AIM: LorenSRAR
Network Administrator
Southland Regional Association of REALTORS /
CRISNet Regional MLS


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Re: Server stops serving

There was a post in usenet about this issue. I'll forward one of the
last messages with some of the history. It should help.

Loren K. Louthan wrote:

> Hello,
>
> Hopefully, this will ring a bell for someone:
>
> My secure server starts up with no problem. It serves pages for 5 mins.,
> 10 mins, sometimes even a half-hour. Eventually, however, it stops
> serving pages. The clients will see "opening page *server-address* ", or
> "Requesting page from *server-address*". But the page never shows up, it
> is blank.And we don't get any "Time-out" error messages, either.
>
> At about the time this happens, I get the following in my ssl_engine_log
> file:
>
> [05/Jun/2002 11:22:35 09388] [info] Connection to child 10 established
> (server www.MYDOMAINNAME.com:443, xxx.xxx.xxx.xxx)
> [05/Jun/2002 11:22:35 09388] [info] Seeding PRNG with 136 bytes of
> entropy
> [05/Jun/2002 11:22:36 09388] [warn] Failed to acquire global mutex lock
> [05/Jun/2002 11:22:36 09388] [warn] Failed to release global mutex lock
>
> Now, in %server-root%/logs (the path specified in httpd.conf) there is a
> ssl_mutex file, but it is empty.
>
> There is no relevant error in the either server's or system error logs.
>
> Server config is:
> Apache Version: 2.0.36
> mod_ssl version: 2.8.7-4
> openssl version 0.9.6b-18
>
> System is RedHat 7.3, Apache was built from source tarball, openssl is
> from the RPM that installs w/RH 7.3
>
> I can send httpd.conf settings, if necesarry.
>
> Thanks in advance,


--
..tom

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RE: Server stops serving

I tried exactly the same on RedHat 7.2, with the same result. If there is a
way round this I'd like to know as well, as for now I've given up on Apache
2.0 with RedHat 7.2.

Out of interest, is the user and group set to "apache" in the httpd.conf
file. Does the "apache" user and group exist?

Finally, have you removed (or not installed) the apache version rpm that
comes with Red Hat 7.2?

Thanks.
John

> -----Original Message-----
> From: Thomas Gagne [mailto:tgagne@ameritech.net]
> Sent: 06 June 2002 13:20
> To: modssl-users@modssl.org
> Subject: Re: Server stops serving
>
>
> There was a post in usenet about this issue. I'll forward one of the
> last messages with some of the history. It should help.
>
> Loren K. Louthan wrote:
>
> > Hello,
> >
> > Hopefully, this will ring a bell for someone:
> >
> > My secure server starts up with no problem. It serves pages
> for 5 mins.,
> > 10 mins, sometimes even a half-hour. Eventually, however, it stops
> > serving pages. The clients will see "opening page
> *server-address* ", or
> > "Requesting page from *server-address*". But the page never
> shows up, it
> > is blank.And we don't get any "Time-out" error messages, either.
> >
> > At about the time this happens, I get the following in my
> ssl_engine_log
> > file:
> >
> > [05/Jun/2002 11:22:35 09388] [info] Connection to child 10
> established
> > (server www.MYDOMAINNAME.com:443, xxx.xxx.xxx.xxx)
> > [05/Jun/2002 11:22:35 09388] [info] Seeding PRNG with 136 bytes of
> > entropy
> > [05/Jun/2002 11:22:36 09388] [warn] Failed to acquire
> global mutex lock
> > [05/Jun/2002 11:22:36 09388] [warn] Failed to release
> global mutex lock
> >
> > Now, in %server-root%/logs (the path specified in
> httpd.conf) there is a
> > ssl_mutex file, but it is empty.
> >
> > There is no relevant error in the either server's or system
> error logs.
> >
> > Server config is:
> > Apache Version: 2.0.36
> > mod_ssl version: 2.8.7-4
> > openssl version 0.9.6b-18
> >
> > System is RedHat 7.3, Apache was built from source tarball,
> openssl is
> > from the RPM that installs w/RH 7.3
> >
> > I can send httpd.conf settings, if necesarry.
> >
> > Thanks in advance,
>
>
> --
> .tom
>
> ____________________________________________________________ __________
> Apache Interface to OpenSSL (mod_ssl) www.modssl.org
> User Support Mailing List modssl-users@modssl.org
> Automated List Manager majordomo@modssl.org
>

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Re: Server stops serving

On Wed, 5 Jun 2002, Loren K. Louthan wrote:

> [05/Jun/2002 11:22:36 09388] [warn] Failed to acquire global mutex lock
> [05/Jun/2002 11:22:36 09388] [warn] Failed to release global mutex lock

That's a bug. (For the full discussion on the matter, see PR8124 at
http://nagoya.apache.org/bugzilla/show_bug.cgi?id=8124 .) It was fixed in
CVS a few weeks ago and the fix will be in 2.0.37 when it is released
(hopefully very very soon).


> Apache Version: 2.0.36
> mod_ssl version: 2.8.7-4

Um, that combination is not possible. :) I'll assume you meant Apache
2.0.36 and the mod_ssl that came with it (also numbered 2.0.36).

--Cliff

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