helpdesk software

Hi list,

What are the best helpdesk (for web and email based technical support
services ) softwares available on Linux ?

Regards
Murali


-----------------------SOFTPRO DISCLAIMER------------------------------

Information contained in this E-MAIL and any attachments are
confidential being proprietary to SOFTPRO SYSTEMS is 'privileged'
and 'confidential'.

If you are not an intended or authorised recipient of this E-MAIL or
have received it in error, You are notified that any use, copying or
dissemination of the information contained in this E-MAIL in any
manner whatsoever is strictly prohibited. Please delete it immediately
and notify the sender by E-MAIL.

In such a case reading, reproducing, printing or further dissemination
of this E-MAIL is strictly prohibited and may be unlawful.

SOFTPRO SYSYTEMS does not REPRESENT or WARRANT that an attachment
hereto is free from computer viruses or other defects.

The opinions expressed in this E-MAIL and any ATTACHEMENTS may be
those of the author and are not necessarily those of SOFTPRO SYSTEMS.
------------------------------------------------------------ ------------
-
To unsubscribe from this list: send the line "unsubscribe linux-admin" in
the body of a message to majordomo@vger.kernel.org
More majordomo info at http://vger.kernel.org/majordomo-info.html

Re: helpdesk software

Hi,

Murali Potla wrote:
> Hi list,
>
> What are the best helpdesk (for web and email based technical support
> services ) softwares available on Linux ?

I like OTRS (http://otrs.org/) very much. You should give it a try.

> Regards
> Murali

Cheers

Sven

--
USER, n.: The word computer professionals use when they mean "idiot".
-------------------------------------------------------[rand . sig. #4]
-
To unsubscribe from this list: send the line "unsubscribe linux-admin" in
the body of a message to majordomo@vger.kernel.org
More majordomo info at http://vger.kernel.org/majordomo-info.html

Re: helpdesk software

You can also take a look at RT at http://www.bestpractical.com.

On Sat, 29 Nov 2003, Sven Pfeifer wrote:

> Hi,
>
> Murali Potla wrote:
> > Hi list,
> >
> > What are the best helpdesk (for web and email based technical support
> > services ) softwares available on Linux ?
>
> I like OTRS (http://otrs.org/) very much. You should give it a try.
>
> > Regards
> > Murali
>
> Cheers
>
> Sven
>
> --
> USER, n.: The word computer professionals use when they mean "idiot".
> -------------------------------------------------------[rand . sig. #4]
> -
> To unsubscribe from this list: send the line "unsubscribe linux-admin" in
> the body of a message to majordomo@vger.kernel.org
> More majordomo info at http://vger.kernel.org/majordomo-info.html
>
>
>

-
To unsubscribe from this list: send the line "unsubscribe linux-admin" in
the body of a message to majordomo@vger.kernel.org
More majordomo info at http://vger.kernel.org/majordomo-info.html