saving form results to email

Online form had been working ok until about a week ago!
Now (vti-error1:SX\Saving Form results to Email will not
work unless either the "SMTPHost" or "SendMailCommand"
server configuration parameters are set. vti-error:IX\2)
ED

Re: saving form results to email

Contact your host and have them reenable SMPT transport

--

_____________________________________________
SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ]
"Warning - Using the F1 Key will not break anything!" (-;
To find the best Newsgroup for FrontPage support see:
http://www.net-sites.com/sitebuilder/newsgroups.asp
_____________________________________________


"Ed" wrote in message news:169a01c50d5c$9c518e30$a501280a@phx.gbl...
| Online form had been working ok until about a week ago!
| Now (vti-error1:SX\Saving Form results to Email will not
| work unless either the "SMTPHost" or "SendMailCommand"
| server configuration parameters are set. vti-error:IX\2)
| ED

Re: saving form results to email

Thanks They were telling me it was a frontpage problem ??
ED
>-----Original Message-----
>Contact your host and have them reenable SMPT transport
>
>--
>
>_____________________________________________
>SBR @ ENJOY (-: [ Microsoft MVP -
FrontPage ]
>"Warning - Using the F1 Key will not break anything!" (-
;
>To find the best Newsgroup for FrontPage support see:
> http://www.net-sites.com/sitebuilder/newsgroups.asp
>_____________________________________________
>
>
>"Ed" wrote in
message news:169a01c50d5c$9c518e30$a501280a@phx.gbl...
>| Online form had been working ok until about a week ago!
>| Now (vti-error1:SX\Saving Form results to Email will
not
>| work unless either the "SMTPHost" or "SendMailCommand"
>| server configuration parameters are set. vti-
error:IX\2)
>| ED
>
>
>.
>

Re: saving form results to email

I, too, am having a problem with emailing results in forms that just
recently has begun to appear. Here is what is happening to me (could the
issue be the same):

I recently moved my websites to a virtural private server. All of them have
multiple forms that send the results via email.

Now it seems that any of the forms which send the results via email do not
work for me from several browsers, isp's and locations, but do work for my
HSP when they test it.

When ever I complete the form and click on submit, I get an error that the
page is looking for:
http://www.mydomain.com/_vti_bin/shtml.exe/info_request.htm

info_request.htm is the page with the form on it. The form is supposed to
return with a confirmation page, success.htm which seems to be set up
correctly within the form properties.

All of my forms were working properly BEFORE I moved to a VPS. My HSP has
manually reinstalled the FrontPage extensions, that did not help. The form
does seem to work properly when the hsp tries it.

Anyone have any suggestions as what I can check or suggest to my HSP as to
what may be the problem? If you need to see the form, it is at:
www.funddrive.com/info_request.htm

As I indicated, whenever my HSP tries it, they say it works. But, when I try
it or my customer's try it, it doesn't work correctly.

Thanks in advance for any help.

Dan


wrote in message
news:08bb01c50dff$91bbc230$a601280a@phx.gbl...
> Thanks They were telling me it was a frontpage problem ??
> ED
> >-----Original Message-----
> >Contact your host and have them reenable SMPT transport
> >
> >--
> >
> >_____________________________________________
> >SBR @ ENJOY (-: [ Microsoft MVP -
> FrontPage ]
> >"Warning - Using the F1 Key will not break anything!" (-
> ;
> >To find the best Newsgroup for FrontPage support see:
> > http://www.net-sites.com/sitebuilder/newsgroups.asp
> >_____________________________________________
> >
> >
> >"Ed" wrote in
> message news:169a01c50d5c$9c518e30$a501280a@phx.gbl...
> >| Online form had been working ok until about a week ago!
> >| Now (vti-error1:SX\Saving Form results to Email will
> not
> >| work unless either the "SMTPHost" or "SendMailCommand"
> >| server configuration parameters are set. vti-
> error:IX\2)
> >| ED
> >
> >
> >.
> >

Re: saving form results to email

Ask your host How they are testing it and to see the server logs for any info on errors

--

_____________________________________________
SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ]
"Warning - Using the F1 Key will not break anything!" (-;
To find the best Newsgroup for FrontPage support see:
http://www.net-sites.com/sitebuilder/newsgroups.asp
_____________________________________________


"Dan Tschippert" wrote in message news:OF4Pi5gDFHA.392@TK2MSFTNGP14.phx.gbl...
| I, too, am having a problem with emailing results in forms that just
| recently has begun to appear. Here is what is happening to me (could the
| issue be the same):
|
| I recently moved my websites to a virtural private server. All of them have
| multiple forms that send the results via email.
|
| Now it seems that any of the forms which send the results via email do not
| work for me from several browsers, isp's and locations, but do work for my
| HSP when they test it.
|
| When ever I complete the form and click on submit, I get an error that the
| page is looking for:
| http://www.mydomain.com/_vti_bin/shtml.exe/info_request.htm
|
| info_request.htm is the page with the form on it. The form is supposed to
| return with a confirmation page, success.htm which seems to be set up
| correctly within the form properties.
|
| All of my forms were working properly BEFORE I moved to a VPS. My HSP has
| manually reinstalled the FrontPage extensions, that did not help. The form
| does seem to work properly when the hsp tries it.
|
| Anyone have any suggestions as what I can check or suggest to my HSP as to
| what may be the problem? If you need to see the form, it is at:
| www.funddrive.com/info_request.htm
|
| As I indicated, whenever my HSP tries it, they say it works. But, when I try
| it or my customer's try it, it doesn't work correctly.
|
| Thanks in advance for any help.
|
| Dan
|
|
| wrote in message
| news:08bb01c50dff$91bbc230$a601280a@phx.gbl...
| > Thanks They were telling me it was a frontpage problem ??
| > ED
| > >-----Original Message-----
| > >Contact your host and have them reenable SMPT transport
| > >
| > >--
| > >
| > >_____________________________________________
| > >SBR @ ENJOY (-: [ Microsoft MVP -
| > FrontPage ]
| > >"Warning - Using the F1 Key will not break anything!" (-
| > ;
| > >To find the best Newsgroup for FrontPage support see:
| > > http://www.net-sites.com/sitebuilder/newsgroups.asp
| > >_____________________________________________
| > >
| > >
| > >"Ed" wrote in
| > message news:169a01c50d5c$9c518e30$a501280a@phx.gbl...
| > >| Online form had been working ok until about a week ago!
| > >| Now (vti-error1:SX\Saving Form results to Email will
| > not
| > >| work unless either the "SMTPHost" or "SendMailCommand"
| > >| server configuration parameters are set. vti-
| > error:IX\2)
| > >| ED
| > >
| > >
| > >.
| > >
|
|

Re: saving form results to email

The host is testing it by completing the form and clicking submit. They
aren't having any errors and claim it works fine. Well except last night,
finally a tech said they had the same problem. Their latest "attempt" was
uninstall fpe and reinstall them. After this, the tech said it appeared to
be working correctly. My test is the same, it doesn't work.

My hsp's latest solution is to change to formmail to handle the forms!

I am getting very aggrqavated with this and my HSP as this isn't the only
issue I've had recently with them and it is taking days of emailing back and
forth to resolve issues.

I will suggest to them that they check the server log for errors.

"Stefan B Rusynko" wrote in message
news:u$jEOsoDFHA.392@TK2MSFTNGP14.phx.gbl...
> Ask your host How they are testing it and to see the server logs for any
info on errors
>
> --
>
> _____________________________________________
> SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ]
> "Warning - Using the F1 Key will not break anything!" (-;
> To find the best Newsgroup for FrontPage support see:
> http://www.net-sites.com/sitebuilder/newsgroups.asp
> _____________________________________________
>
>
> "Dan Tschippert" wrote in message
news:OF4Pi5gDFHA.392@TK2MSFTNGP14.phx.gbl...
> | I, too, am having a problem with emailing results in forms that just
> | recently has begun to appear. Here is what is happening to me (could the
> | issue be the same):
> |
> | I recently moved my websites to a virtural private server. All of them
have
> | multiple forms that send the results via email.
> |
> | Now it seems that any of the forms which send the results via email do
not
> | work for me from several browsers, isp's and locations, but do work for
my
> | HSP when they test it.
> |
> | When ever I complete the form and click on submit, I get an error that
the
> | page is looking for:
> | http://www.mydomain.com/_vti_bin/shtml.exe/info_request.htm
> |
> | info_request.htm is the page with the form on it. The form is supposed
to
> | return with a confirmation page, success.htm which seems to be set up
> | correctly within the form properties.
> |
> | All of my forms were working properly BEFORE I moved to a VPS. My HSP
has
> | manually reinstalled the FrontPage extensions, that did not help. The
form
> | does seem to work properly when the hsp tries it.
> |
> | Anyone have any suggestions as what I can check or suggest to my HSP as
to
> | what may be the problem? If you need to see the form, it is at:
> | www.funddrive.com/info_request.htm
> |
> | As I indicated, whenever my HSP tries it, they say it works. But, when I
try
> | it or my customer's try it, it doesn't work correctly.
> |
> | Thanks in advance for any help.
> |
> | Dan
> |
> |
> | wrote in message
> | news:08bb01c50dff$91bbc230$a601280a@phx.gbl...
> | > Thanks They were telling me it was a frontpage problem ??
> | > ED
> | > >-----Original Message-----
> | > >Contact your host and have them reenable SMPT transport
> | > >
> | > >--
> | > >
> | > >_____________________________________________
> | > >SBR @ ENJOY (-: [ Microsoft MVP -
> | > FrontPage ]
> | > >"Warning - Using the F1 Key will not break anything!" (-
> | > ;
> | > >To find the best Newsgroup for FrontPage support see:
> | > > http://www.net-sites.com/sitebuilder/newsgroups.asp
> | > >_____________________________________________
> | > >
> | > >
> | > >"Ed" wrote in
> | > message news:169a01c50d5c$9c518e30$a501280a@phx.gbl...
> | > >| Online form had been working ok until about a week ago!
> | > >| Now (vti-error1:SX\Saving Form results to Email will
> | > not
> | > >| work unless either the "SMTPHost" or "SendMailCommand"
> | > >| server configuration parameters are set. vti-
> | > error:IX\2)
> | > >| ED
> | > >
> | > >
> | > >.
> | > >
> |
> |
>
>

Re: saving form results to email

Stefan: Today, I realized what is going on, don't understand it, but here it
is:

When my HSP is testing they are using the URL:
http://funddrive.com/info_request.htm and it works correctly.

When I test the page, I am using the URL:
http://www.funddrive.com/info_request.htm and it DOES NOT WORK.

What is the difference (other than the obvious www)? Where does a setting
need changed to it sees it the same?

Dan

"Dan Tschippert" wrote in message
news:uRsocTqDFHA.1296@TK2MSFTNGP10.phx.gbl...
> The host is testing it by completing the form and clicking submit. They
> aren't having any errors and claim it works fine. Well except last night,
> finally a tech said they had the same problem. Their latest "attempt" was
> uninstall fpe and reinstall them. After this, the tech said it appeared to
> be working correctly. My test is the same, it doesn't work.
>
> My hsp's latest solution is to change to formmail to handle the forms!
>
> I am getting very aggrqavated with this and my HSP as this isn't the only
> issue I've had recently with them and it is taking days of emailing back
> and
> forth to resolve issues.
>
> I will suggest to them that they check the server log for errors.
>
> "Stefan B Rusynko" wrote in message
> news:u$jEOsoDFHA.392@TK2MSFTNGP14.phx.gbl...
>> Ask your host How they are testing it and to see the server logs for any
> info on errors
>>
>> --
>>
>> _____________________________________________
>> SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ]
>> "Warning - Using the F1 Key will not break anything!" (-;
>> To find the best Newsgroup for FrontPage support see:
>> http://www.net-sites.com/sitebuilder/newsgroups.asp
>> _____________________________________________
>>
>>
>> "Dan Tschippert" wrote in message
> news:OF4Pi5gDFHA.392@TK2MSFTNGP14.phx.gbl...
>> | I, too, am having a problem with emailing results in forms that just
>> | recently has begun to appear. Here is what is happening to me (could
>> the
>> | issue be the same):
>> |
>> | I recently moved my websites to a virtural private server. All of them
> have
>> | multiple forms that send the results via email.
>> |
>> | Now it seems that any of the forms which send the results via email do
> not
>> | work for me from several browsers, isp's and locations, but do work for
> my
>> | HSP when they test it.
>> |
>> | When ever I complete the form and click on submit, I get an error that
> the
>> | page is looking for:
>> | http://www.mydomain.com/_vti_bin/shtml.exe/info_request.htm
>> |
>> | info_request.htm is the page with the form on it. The form is supposed
> to
>> | return with a confirmation page, success.htm which seems to be set up
>> | correctly within the form properties.
>> |
>> | All of my forms were working properly BEFORE I moved to a VPS. My HSP
> has
>> | manually reinstalled the FrontPage extensions, that did not help. The
> form
>> | does seem to work properly when the hsp tries it.
>> |
>> | Anyone have any suggestions as what I can check or suggest to my HSP as
> to
>> | what may be the problem? If you need to see the form, it is at:
>> | www.funddrive.com/info_request.htm
>> |
>> | As I indicated, whenever my HSP tries it, they say it works. But, when
>> I
> try
>> | it or my customer's try it, it doesn't work correctly.
>> |
>> | Thanks in advance for any help.
>> |
>> | Dan
>> |
>> |
>> | wrote in message
>> | news:08bb01c50dff$91bbc230$a601280a@phx.gbl...
>> | > Thanks They were telling me it was a frontpage problem ??
>> | > ED
>> | > >-----Original Message-----
>> | > >Contact your host and have them reenable SMPT transport
>> | > >
>> | > >--
>> | > >
>> | > >_____________________________________________
>> | > >SBR @ ENJOY (-: [ Microsoft MVP -
>> | > FrontPage ]
>> | > >"Warning - Using the F1 Key will not break anything!" (-
>> | > ;
>> | > >To find the best Newsgroup for FrontPage support see:
>> | > > http://www.net-sites.com/sitebuilder/newsgroups.asp
>> | > >_____________________________________________
>> | > >
>> | > >
>> | > >"Ed" wrote in
>> | > message news:169a01c50d5c$9c518e30$a501280a@phx.gbl...
>> | > >| Online form had been working ok until about a week ago!
>> | > >| Now (vti-error1:SX\Saving Form results to Email will
>> | > not
>> | > >| work unless either the "SMTPHost" or "SendMailCommand"
>> | > >| server configuration parameters are set. vti-
>> | > error:IX\2)
>> | > >| ED
>> | > >
>> | > >
>> | > >.
>> | > >
>> |
>> |
>>
>>
>
>

Re: saving form results to email

The should be the same if the DNS pointer is set up on the host for both

--

_____________________________________________
SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ]
"Warning - Using the F1 Key will not break anything!" (-;
To find the best Newsgroup for FrontPage support see:
http://www.net-sites.com/sitebuilder/newsgroups.asp
_____________________________________________


"Dan Tschippert" wrote in message news:Oekw$zyDFHA.2220@TK2MSFTNGP09.phx.gbl...
| Stefan: Today, I realized what is going on, don't understand it, but here it
| is:
|
| When my HSP is testing they are using the URL:
| http://funddrive.com/info_request.htm and it works correctly.
|
| When I test the page, I am using the URL:
| http://www.funddrive.com/info_request.htm and it DOES NOT WORK.
|
| What is the difference (other than the obvious www)? Where does a setting
| need changed to it sees it the same?
|
| Dan
|
| "Dan Tschippert" wrote in message
| news:uRsocTqDFHA.1296@TK2MSFTNGP10.phx.gbl...
| > The host is testing it by completing the form and clicking submit. They
| > aren't having any errors and claim it works fine. Well except last night,
| > finally a tech said they had the same problem. Their latest "attempt" was
| > uninstall fpe and reinstall them. After this, the tech said it appeared to
| > be working correctly. My test is the same, it doesn't work.
| >
| > My hsp's latest solution is to change to formmail to handle the forms!
| >
| > I am getting very aggrqavated with this and my HSP as this isn't the only
| > issue I've had recently with them and it is taking days of emailing back
| > and
| > forth to resolve issues.
| >
| > I will suggest to them that they check the server log for errors.
| >
| > "Stefan B Rusynko" wrote in message
| > news:u$jEOsoDFHA.392@TK2MSFTNGP14.phx.gbl...
| >> Ask your host How they are testing it and to see the server logs for any
| > info on errors
| >>
| >> --
| >>
| >> _____________________________________________
| >> SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ]
| >> "Warning - Using the F1 Key will not break anything!" (-;
| >> To find the best Newsgroup for FrontPage support see:
| >> http://www.net-sites.com/sitebuilder/newsgroups.asp
| >> _____________________________________________
| >>
| >>
| >> "Dan Tschippert" wrote in message
| > news:OF4Pi5gDFHA.392@TK2MSFTNGP14.phx.gbl...
| >> | I, too, am having a problem with emailing results in forms that just
| >> | recently has begun to appear. Here is what is happening to me (could
| >> the
| >> | issue be the same):
| >> |
| >> | I recently moved my websites to a virtural private server. All of them
| > have
| >> | multiple forms that send the results via email.
| >> |
| >> | Now it seems that any of the forms which send the results via email do
| > not
| >> | work for me from several browsers, isp's and locations, but do work for
| > my
| >> | HSP when they test it.
| >> |
| >> | When ever I complete the form and click on submit, I get an error that
| > the
| >> | page is looking for:
| >> | http://www.mydomain.com/_vti_bin/shtml.exe/info_request.htm
| >> |
| >> | info_request.htm is the page with the form on it. The form is supposed
| > to
| >> | return with a confirmation page, success.htm which seems to be set up
| >> | correctly within the form properties.
| >> |
| >> | All of my forms were working properly BEFORE I moved to a VPS. My HSP
| > has
| >> | manually reinstalled the FrontPage extensions, that did not help. The
| > form
| >> | does seem to work properly when the hsp tries it.
| >> |
| >> | Anyone have any suggestions as what I can check or suggest to my HSP as
| > to
| >> | what may be the problem? If you need to see the form, it is at:
| >> | www.funddrive.com/info_request.htm
| >> |
| >> | As I indicated, whenever my HSP tries it, they say it works. But, when
| >> I
| > try
| >> | it or my customer's try it, it doesn't work correctly.
| >> |
| >> | Thanks in advance for any help.
| >> |
| >> | Dan
| >> |
| >> |
| >> | wrote in message
| >> | news:08bb01c50dff$91bbc230$a601280a@phx.gbl...
| >> | > Thanks They were telling me it was a frontpage problem ??
| >> | > ED
| >> | > >-----Original Message-----
| >> | > >Contact your host and have them reenable SMPT transport
| >> | > >
| >> | > >--
| >> | > >
| >> | > >_____________________________________________
| >> | > >SBR @ ENJOY (-: [ Microsoft MVP -
| >> | > FrontPage ]
| >> | > >"Warning - Using the F1 Key will not break anything!" (-
| >> | > ;
| >> | > >To find the best Newsgroup for FrontPage support see:
| >> | > > http://www.net-sites.com/sitebuilder/newsgroups.asp
| >> | > >_____________________________________________
| >> | > >
| >> | > >
| >> | > >"Ed" wrote in
| >> | > message news:169a01c50d5c$9c518e30$a501280a@phx.gbl...
| >> | > >| Online form had been working ok until about a week ago!
| >> | > >| Now (vti-error1:SX\Saving Form results to Email will
| >> | > not
| >> | > >| work unless either the "SMTPHost" or "SendMailCommand"
| >> | > >| server configuration parameters are set. vti-
| >> | > error:IX\2)
| >> | > >| ED
| >> | > >
| >> | > >
| >> | > >.
| >> | > >
| >> |
| >> |
| >>
| >>
| >
| >
|
|

Re: saving form results to email

My HSP finally kicked this up to level2 support. The problem was fixed by:
"turning on canonical naming in your Apache configuration."


"Ed" wrote in message
news:169a01c50d5c$9c518e30$a501280a@phx.gbl...
> Online form had been working ok until about a week ago!
> Now (vti-error1:SX\Saving Form results to Email will not
> work unless either the "SMTPHost" or "SendMailCommand"
> server configuration parameters are set. vti-error:IX\2)
> ED