Microsoft Hotmail refuses to accept spam reports

Microsoft Hotmail refuses to accept spam reports except from a
"MSN/Hotmail hosted account".

My SMTP server received a lottery phish from IP address 65.54.249.27,
which translates to omc2-s17.bay6.hotmail.com. It had the
X-Originating-IP and X-Originating-Email headers that Hotmail says are
necessary:
X-Originating-IP: [196.2.124.250]
X-Originating-Email: [onlinewinners3@msn.com]

Although I followed the instructions in:
http://postmaster.msn.com/cgi-bin/dasp/postmaster.asp?Contex tNav=Guidelines

report_spam@hotmail.com rejects the spam report. I tried placing the the
spam message with full headers in the body of the message. I also tried
it as a MIME attachment. In both cases, I got a:

> Unfortunately, in order to process your request, Hotmail Support needs a
> valid MSN/Hotmail hosted account.

abuse@hotmail.com does the same thing.

-- Mark --

http://panda.com/mrc
Democracy is two wolves and a sheep deciding what to eat for lunch.
Liberty is a well-armed sheep contesting the vote.

Re: Microsoft Hotmail refuses to accept spam reports

Mark Crispin writes:

> Microsoft Hotmail refuses to accept spam reports except from a
> "MSN/Hotmail hosted account".
>
> My SMTP server received a lottery phish from IP address 65.54.249.27,
> which translates to omc2-s17.bay6.hotmail.com. It had the
> X-Originating-IP and X-Originating-Email headers that Hotmail says are
> necessary:
> X-Originating-IP: [196.2.124.250]
> X-Originating-Email: [onlinewinners3@msn.com]
>
> Although I followed the instructions in:
> http://postmaster.msn.com/cgi-bin/dasp/postmaster.asp?Contex tNav=Guidelines
>
> report_spam@hotmail.com rejects the spam report. I tried placing the
> the spam message with full headers in the body of the message. I also
> tried it as a MIME attachment. In both cases, I got a:
>
> > Unfortunately, in order to process your request, Hotmail Support
> > needs a valid MSN/Hotmail hosted account.
>
> abuse@hotmail.com does the same thing.

I have reported abuse@hotmail actions in "[lame-abuse]" threads.
abuse@hotmail.com refuses to take responsibility for dealing with spam
send by *.hotmail.com servers.

First time it was autoreject just like you report by some bot.
[ it lasted 5 weeks+ ]
Second time it was human reject [most likely "single click" reply].

--
Andrzej Adam Filip : anfi@priv.onet.pl : anfi@xl.wp.pl
http://anfi.homeunix.net/ Netcraft Site Rank: 529733
They that can give up essential liberty to obtain a little
temporary safety deserve neither liberty nor safety.
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Re: Microsoft Hotmail refuses to accept spam reports

Mark Crispin wrote:
> Microsoft Hotmail refuses to accept spam reports except from a
> "MSN/Hotmail hosted account".

I gave up on Hotmail. First their autoresponder is broken (try mailing
from user+detail@your.domain: it responds to detail@your.domain),
recently they started to flood my mailserver with 419 scam. Now they
are blocked by the firewall. Hmm, I should document that on my WWW
pages in case some poor soul actually uses that "service" and tries to
reach me.

--
Note: please read the netiquette before posting. I will almost never
reply to top-postings which include a full copy of the previous
article(s) at the end because it's annoying, shows that the poster
is too lazy to trim his article, and it's wasting the time of all readers.

Re: Microsoft Hotmail refuses to accept spam reports

On 2006-01-16, Mark Crispin wrote:
> Microsoft Hotmail refuses to accept spam reports except from a
> "MSN/Hotmail hosted account".

[...]

>> Unfortunately, in order to process your request, Hotmail Support needs a
>> valid MSN/Hotmail hosted account.
>
> abuse@hotmail.com does the same thing.
>
> -- Mark --

Huh?? So, in order to report abuse you have to join their dark legion?
Unbelievable. I'm trying to understand that restriction...

Re: Microsoft Hotmail refuses to accept spam reports

On Tue, 17 Jan 2006 04:09:11 +0000, Claus Aßmann wrote :

> I gave up on Hotmail. First their autoresponder is broken (try mailing
> from user+detail@your.domain: it responds to detail@your.domain),
> recently they started to flood my mailserver with 419 scam. Now they
> are blocked by the firewall. Hmm, I should document that on my WWW
> pages in case some poor soul actually uses that "service" and tries to
> reach me.

I too have decided to ignore HoTMaiL now, and have done this to my
Sendmail access file :

From:hotmail.co.uk REJECT
From:hotmail.com REJECT

poor_soul@hotmail.co.uk OK

.... for the few people I know that still like it.

BTW, could I condense those REJECT lines to a single line ?

(Sorry, I guess this belongs in comp.mail.sendmail. I didn't want to
crosspost though.)

Chinzon.

Re: Microsoft Hotmail refuses to accept spam reports

On Tue, 17 Jan 2006 07:20:46 +0000, Chinzon wrote :

> From:hotmail.co.uk REJECT
> From:hotmail.com REJECT
>
> poor_soul@hotmail.co.uk OK

Oops, that last line should be :

From:poor_soul@hotmail.co.uk

Chinzon.

Re: Microsoft Hotmail refuses to accept spam reports

On Tue, 17 Jan 2006 06:46:51 -0000, "Frederick B. Henry Jr."
wrote:

>>> Unfortunately, in order to process your request, Hotmail Support needs a
>>> valid MSN/Hotmail hosted account.
>>
>> abuse@hotmail.com does the same thing.
>>
>> -- Mark --
>
>Huh?? So, in order to report abuse you have to join their dark legion?
>Unbelievable. I'm trying to understand that restriction...

They spam all non-hotmail user and advertise with "hotmail is
spam-free". And by accepting no complaints they can keep doing their
business.

--
Peter Peters, senior netwerkbeheerder
Dienst Informatietechnologie, Bibliotheek en Educatie (ITBE)
Universiteit Twente, Postbus 217, 7500 AE Enschede
telefoon: 053 - 489 2301, fax: 053 - 489 2383, http://www.utwente.nl/itbe