Removing Norton

Well it is finally time, My norton antiviruis subscriptions for
"Systemworks 2002" have expired and Symantic will not renew (not
supported, they apparently want to sell a forced upgrade)

I recall having seen instructions here for making sure that they
uninstall cleanly, but can't find them in my search of the group.
Anyone have thoughts you care to share?

FYI, the affected computers are off the net right now and will not go
back on until I have a replacement AV product. I'm currently planning
on Kaspersky. Thoughts on that appreciated as well.

Thanks

JH

Re: Removing Norton

On Thu, 16 Feb 2006 13:12:43 -0800, John Hyde
wrote:

>Well it is finally time, My norton antiviruis subscriptions for
>"Systemworks 2002" have expired and Symantic will not renew (not
>supported, they apparently want to sell a forced upgrade)
>
>I recall having seen instructions here for making sure that they
>uninstall cleanly, but can't find them in my search of the group.
>Anyone have thoughts you care to share?

Uninstall from Windows.
Then run RNAV (You can find it --I hope-- on Symantec's site).
Then remove any Norton AV related directories that may be left.

--
Kind regards,
Gerard Bok

Re: Removing Norton

John Hyde wrote:
> Well it is finally time, My norton antiviruis subscriptions for
> "Systemworks 2002" have expired and Symantic will not renew (not
> supported, they apparently want to sell a forced upgrade)
>
> I recall having seen instructions here for making sure that they
> uninstall cleanly, but can't find them in my search of the group. Anyone
> have thoughts you care to share?
>
> FYI, the affected computers are off the net right now and will not go
> back on until I have a replacement AV product. I'm currently planning
> on Kaspersky. Thoughts on that appreciated as well.
>
> Thanks
>
> JH
I am very pleased with AVG. It's from www.grisoft.com. They have a
free version which is good, but after I'd had it a while I went for the
subscription version. Very good. An update takes seconds. There is
one automatic one a day and then I signed up for their email
notification and I'll get another, or even two more, in a day and take
less than a minute to re-update. Businesslike and very responsive and
helpful.

Re: Removing Norton

Post removed (X-No-Archive: yes)

Re: Removing Norton

on 2/16/2006 2:51 PM Gualtier Malde (Chuck) said the following:
> John Hyde wrote:
>
>> Well it is finally time, My norton antiviruis subscriptions for
>> "Systemworks 2002" have expired and Symantic will not renew (not
>> supported, they apparently want to sell a forced upgrade)
>>
>> I recall having seen instructions here for making sure that they
>> uninstall cleanly, but can't find them in my search of the group.
>> Anyone have thoughts you care to share?
>>
>> FYI, the affected computers are off the net right now and will not go
>> back on until I have a replacement AV product. I'm currently planning
>> on Kaspersky. Thoughts on that appreciated as well.
>>
>> Thanks
>>
>> JH
>
> I am very pleased with AVG. It's from www.grisoft.com. They have a
> free version which is good, but after I'd had it a while I went for the
> subscription version. Very good. An update takes seconds. There is
> one automatic one a day and then I signed up for their email
> notification and I'll get another, or even two more, in a day and take
> less than a minute to re-update. Businesslike and very responsive and
> helpful.

When I was looking for a solution for my Laptop, it seemed that
Kaspersky had a higher detection rate in testing than AVG. Has AVG
gotten better? The reports here: http://www.av-comparatives.org/ Look
pretty up to date.

Re: Removing Norton

On Thu, 16 Feb 2006 13:12:43 -0800, John Hyde wrote:

> Well it is finally time, My norton antiviruis subscriptions for
> "Systemworks 2002" have expired and Symantic will not renew (not
> supported, they apparently want to sell a forced upgrade)
>
> I recall having seen instructions here for making sure that they
> uninstall cleanly, but can't find them in my search of the group.
> Anyone have thoughts you care to share?
>
> FYI, the affected computers are off the net right now and will not go
> back on until I have a replacement AV product. I'm currently planning
> on Kaspersky. Thoughts on that appreciated as well.
>
> Thanks
>
> JH

Give their tech support a call, they have a FREE uninstall utilty for their
Norton they can e-mail you which will take it out competely. They should
give you the uninstall even if your support is expired, (or the web address
for it on their site)

Regards,

Re: Removing Norton

on 2/16/2006 1:19 PM Gerard Bok said the following:
> On Thu, 16 Feb 2006 13:12:43 -0800, John Hyde
> wrote:
>
>
>>Well it is finally time, My norton antiviruis subscriptions for
>>"Systemworks 2002" have expired and Symantic will not renew (not
>>supported, they apparently want to sell a forced upgrade)
>>
>>I recall having seen instructions here for making sure that they
>>uninstall cleanly, but can't find them in my search of the group.
>>Anyone have thoughts you care to share?
>
>
> Uninstall from Windows.
> Then run RNAV (You can find it --I hope-- on Symantec's site).
> Then remove any Norton AV related directories that may be left.
>

For anyone else in this situation: RNAV does not uninstall systemworks,
only NAV. I've previously heard nightmares about trying to keep the
other systemworks utilities but switching out the AV vendors. I decided
not to try.

There are two affected machines, one I used add/remove programs and it
said it was successful. Then I went through the "manual" procedure
found on the symantic page that tells you not to use RNAV for
Syswrks2002. There were quite a few program files and registry keys
left over.

The other machine I also used Add/remove, but while booted in safe mode.
I don't have time this evening to run through the manual procedure,
but giving a quick look, I think it did a better job. I expect to still
have some cleanup todo.

JH

Re: Removing Norton

Leythos wrote:

> In article ,
> valacapt@yahoo.com says...
>> I am very pleased with AVG. It's from www.grisoft.com. They have a
>> free version which is good, but after I'd had it a while I went for the
>> subscription version. Very good. An update takes seconds. There is
>> one automatic one a day and then I signed up for their email
>> notification and I'll get another, or even two more, in a day and take
>> less than a minute to re-update. Businesslike and very responsive and
>> helpful.
>
> We have about 20 residents of a Sorority running it on their computers,
> the latest version, daily updates, and they still manage to become
> infected every couple months - the last one was a trojan.flood virus that
> AVG missed - spammed their house network so badly the router could not
> handle the traffic and shut-down.
>
> I've never had a customer with Symantec Corp Edition or even Norton AV
> product on their system compromised, and that includes the other residents
> of the sorority at the same location.

You're lucky. Three weeks ago I had to basically rebuild from scratch a
law firm network that got nailed so bad they had thought they'd lost
confidential client data to intruders (I don't believe they did). 74
machines, 4 locations, separated by about 150 miles total. Every location
protected by Corporate and every machine protected by NAV.

Care to take a wild stab at the bottom line on the invoice, and how pissed
they were at Symantec. ;-)

Anecdotal evidence is just that. What you need to look at is the big
picture, and if you do, Symantec products fall far short of some of their
competitors. And it's been that way for a very, very long time. They're
far better than nothing, but not anywhere NEAR the 100% reliable you
apparently want to mislead people into believing, for what reasons God
only knows...

Re: Removing Norton

John Hyde wrote:
> on 2/16/2006 1:19 PM Gerard Bok said the following:
>> On Thu, 16 Feb 2006 13:12:43 -0800, John Hyde
>> wrote:
>>
>>
>>> Well it is finally time, My norton antiviruis subscriptions for
>>> "Systemworks 2002" have expired and Symantic will not renew (not
>>> supported, they apparently want to sell a forced upgrade)
>>>
>>> I recall having seen instructions here for making sure that they
>>> uninstall cleanly, but can't find them in my search of the group.
>>> Anyone have thoughts you care to share?
>>
>>
>> Uninstall from Windows.
>> Then run RNAV (You can find it --I hope-- on Symantec's site).
>> Then remove any Norton AV related directories that may be left.
>>
>
> For anyone else in this situation: RNAV does not uninstall systemworks,
> only NAV. I've previously heard nightmares about trying to keep the
> other systemworks utilities but switching out the AV vendors. I decided
> not to try.
>
> There are two affected machines, one I used add/remove programs and it
> said it was successful. Then I went through the "manual" procedure
> found on the symantic page that tells you not to use RNAV for
> Syswrks2002. There were quite a few program files and registry keys
> left over.
>
> The other machine I also used Add/remove, but while booted in safe mode.
> I don't have time this evening to run through the manual procedure, but
> giving a quick look, I think it did a better job. I expect to still
> have some cleanup todo.
>
> JH
Absolutely. Getting rid of this norton stuff is a right chore. i used
RegDetective (freeware) to search the registry for left-overs; even so
it was the best part of a couple of hours work to get rid of all related
files and reg settings.

Re: Removing Norton

Post removed (X-No-Archive: yes)

Re: Removing Norton

On Thu, 16 Feb 2006 19:35:03 -0800, John Hyde
wrote:

>on 2/16/2006 1:19 PM Gerard Bok said the following:
>> On Thu, 16 Feb 2006 13:12:43 -0800, John Hyde
>> wrote:
>>
>>
>>>Well it is finally time, My norton antiviruis subscriptions for
>>>"Systemworks 2002" have expired and Symantic will not renew (not
>>>supported, they apparently want to sell a forced upgrade)
>>>
>>>I recall having seen instructions here for making sure that they
>>>uninstall cleanly, but can't find them in my search of the group.
>>>Anyone have thoughts you care to share?
>>
>>
>> Uninstall from Windows.
>> Then run RNAV (You can find it --I hope-- on Symantec's site).
>> Then remove any Norton AV related directories that may be left.
>>
>
>For anyone else in this situation: RNAV does not uninstall systemworks,
>only NAV.

My norton antiviruis subscriptions for "Systemworks 2002"
have expired

You didn't ask to remove Systemworks.
Your licence to Systemworks did not expire, just the updates to
NAV did :-)

--
Kind regards,
Gerard Bok

Re: Removing Norton

Leythos wrote:
> In article ,
> valacapt@yahoo.com says...
>
>>I am very pleased with AVG. It's from www.grisoft.com. They have a
>>free version which is good, but after I'd had it a while I went for the
>>subscription version. Very good. An update takes seconds. There is
>>one automatic one a day and then I signed up for their email
>>notification and I'll get another, or even two more, in a day and take
>>less than a minute to re-update. Businesslike and very responsive and
>>helpful.
>
>
> We have about 20 residents of a Sorority running it on their computers,
> the latest version, daily updates, and they still manage to become
> infected every couple months - the last one was a trojan.flood virus
> that AVG missed - spammed their house network so badly the router could
> not handle the traffic and shut-down.
>
> I've never had a customer with Symantec Corp Edition or even Norton AV
> product on their system compromised, and that includes the other
> residents of the sorority at the same location.
>
My experiences are the opposite. Removing NAV or CE and loading AVG
(network edition) results in AVG detecting and removing dozens of
infections that Symantec had been happily ignoring.

AS for removal of Symantec, do add/remove progs, run RNAV, RNIS and
Symclean, search for and delete and symantec directories on the disk(s),
then do the same in the registry tends to knock it out.
Care must be exercised if you have a SYSWorks package that includes that
hideous goback product.
Cheers,
E.

Re: Removing Norton

George Orwell wrote:

> Leythos wrote:
>
>
>>In article ,
>>valacapt@yahoo.com says...
>>
>>>I am very pleased with AVG. It's from www.grisoft.com. They have a
>>>free version which is good, but after I'd had it a while I went for the
>>>subscription version. Very good. An update takes seconds. There is
>>>one automatic one a day and then I signed up for their email
>>>notification and I'll get another, or even two more, in a day and take
>>>less than a minute to re-update. Businesslike and very responsive and
>>>helpful.
>>
>>We have about 20 residents of a Sorority running it on their computers,
>>the latest version, daily updates, and they still manage to become
>>infected every couple months - the last one was a trojan.flood virus that
>>AVG missed - spammed their house network so badly the router could not
>>handle the traffic and shut-down.
>>
>>I've never had a customer with Symantec Corp Edition or even Norton AV
>>product on their system compromised, and that includes the other residents
>>of the sorority at the same location.
>
>
> You're lucky. Three weeks ago I had to basically rebuild from scratch a
> law firm network that got nailed so bad they had thought they'd lost
> confidential client data to intruders (I don't believe they did). 74
> machines, 4 locations, separated by about 150 miles total. Every location
> protected by Corporate and every machine protected by NAV.
>
> Care to take a wild stab at the bottom line on the invoice, and how pissed
> they were at Symantec. ;-)
>
> Anecdotal evidence is just that. What you need to look at is the big
> picture, and if you do, Symantec products fall far short of some of their
> competitors. And it's been that way for a very, very long time. They're
> far better than nothing, but not anywhere NEAR the 100% reliable you
> apparently want to mislead people into believing, for what reasons God
> only knows...
>
Norton's products suffer from extreme bloating and cause massive
performance degredation. Don't get me started on their Spam filtering
runnish either.
Cheers,
E.

Re: Removing Norton

E. wrote:

> Norton's products suffer from extreme bloating and cause massive
> performance degredation. Don't get me started on their Spam filtering
> runnish either.
> Cheers,
> E.

I've all but given up with Windows now, but 20 years ago, Norton
products were good for DOS. The 'Norton Utilities' worked well on DOS.

But 5-10 years ago I realised they had deteriorated cconsiderably.

I'm going to get a laptop soon and want to use it on public WiFi
hotspots. But for that reason I think the only sensible option is to not
be using Windows. So I intend putting Solaris on the laptop. No Windows,
no Internet Explorer, no Outlook, no Office products and I should be
pretty safe.

Then, viruses are not an issue, so I have no need to worry about them.



--
Dave K

Minefield Consultant and Solitaire Expert (MCSE).

Please note my email address changes periodically to avoid spam.
It is always of the form: month-year@domain. Hitting reply will work
for a couple of months only. Later set it manually.

Re: Removing Norton

Leythos wrote:

> I've never seen a properly installed Symantec Solution (Corporate or



You missed the point entirely. What you've seen in your little corner
of the world is mostly irrelevant. Many other people have seen many other
things, a lot of it completely contrary to your less than universally
informed opinion. Sometimes the consensus says your experience completely
suck in fact, if you get right down to the nuts and bolts of the thing.
Like right now.

Norton/Symantec look good in glossy-mag "zoo" tests, but in the real world
they can and DO fail quite regularly. The net is rife with those stories,
and there's even cases where that particular product line has become an
infection vector itself. Yes, actually helping SPREAD viruses rather than
preventing them.

Even in spite of what your limited experience tells you kid.

Re: Removing Norton

Leythos wrote:
> In article <20fb3b40bc2e78771ee38fe3a0ca4aac@mixmaster.it>,
> nobody@mixmaster.it says...
>
>>Leythos wrote:
>>
>>
>>>In article ,
>>>valacapt@yahoo.com says...
>>>
>>>>I am very pleased with AVG. It's from www.grisoft.com. They have a
>>>>free version which is good, but after I'd had it a while I went for the
>>>>subscription version. Very good. An update takes seconds. There is
>>>>one automatic one a day and then I signed up for their email
>>>>notification and I'll get another, or even two more, in a day and take
>>>>less than a minute to re-update. Businesslike and very responsive and
>>>>helpful.
>>>
>>>We have about 20 residents of a Sorority running it on their computers,
>>>the latest version, daily updates, and they still manage to become
>>>infected every couple months - the last one was a trojan.flood virus that
>>>AVG missed - spammed their house network so badly the router could not
>>>handle the traffic and shut-down.
>>>
>>>I've never had a customer with Symantec Corp Edition or even Norton AV
>>>product on their system compromised, and that includes the other residents
>>>of the sorority at the same location.
>>
>>You're lucky. Three weeks ago I had to basically rebuild from scratch a
>>law firm network that got nailed so bad they had thought they'd lost
>>confidential client data to intruders (I don't believe they did). 74
>>machines, 4 locations, separated by about 150 miles total. Every location
>>protected by Corporate and every machine protected by NAV.
>>
>>Care to take a wild stab at the bottom line on the invoice, and how pissed
>>they were at Symantec. ;-)
>>
>>Anecdotal evidence is just that. What you need to look at is the big
>>picture, and if you do, Symantec products fall far short of some of their
>>competitors. And it's been that way for a very, very long time. They're
>>far better than nothing, but not anywhere NEAR the 100% reliable you
>>apparently want to mislead people into believing, for what reasons God
>>only knows...
>
>
> I've never seen a properly installed Symantec Solution (Corporate or
> Personal) result in a compromised system. Now I've seen users disable
> protection and then have their systems compromised, but that's not the
> fault of the AV software.

I've seen Symantec happily ignore viruses on too many occasions. I've
also seen it not detect viruses 4-5 days after other products were
detecting and removing it. Sober.X for example. Symantec sucked with
that one. It *still* misses it in around 15% of cases. How do I know?
I've stripped all .zip attachments on inbound SMTP as the SMTP scanner
misses it. So does the real time scanner. So does the manual scanner. I
can FWD the attachment to machines running other AV products and they
detect it.

You will *never* convince me that Symantec AV products do their job
properly anymore. They used to, but unless they lift their game
substantially I won't recommend it to anyone.

I'm also sick to death of new machines running like 486's because they
have NIS or Systemworks loaded. Not to mention liveupdate reloading a
default config and buggering up PC's and networks. Add to this rant: HP
PSC series printer drivers. Piles of steaming crap.

Cheers,
E.

Re: Removing Norton

Post removed (X-No-Archive: yes)

Re: Removing Norton

on 2/17/2006 2:08 AM Ben Furlow said the following:
> John Hyde wrote:
>
>> on 2/16/2006 1:19 PM Gerard Bok said the following:
>>
>>> On Thu, 16 Feb 2006 13:12:43 -0800, John Hyde
>>> wrote:
>>>
>>>
>>>> Well it is finally time, My norton antiviruis subscriptions for
>>>> "Systemworks 2002" have expired and Symantic will not renew (not
>>>> supported, they apparently want to sell a forced upgrade)
>>>>
>>>> I recall having seen instructions here for making sure that they
>>>> uninstall cleanly, but can't find them in my search of the group.
>>>> Anyone have thoughts you care to share?
>>>
>>>
>>>
>>> Uninstall from Windows.
>>> Then run RNAV (You can find it --I hope-- on Symantec's site).
>>> Then remove any Norton AV related directories that may be left.
>>>
>>
>> For anyone else in this situation: RNAV does not uninstall
>> systemworks, only NAV. I've previously heard nightmares about trying
>> to keep the other systemworks utilities but switching out the AV
>> vendors. I decided not to try.
>>
>> There are two affected machines, one I used add/remove programs and it
>> said it was successful. Then I went through the "manual" procedure
>> found on the symantic page that tells you not to use RNAV for
>> Syswrks2002. There were quite a few program files and registry keys
>> left over.
>>
>> The other machine I also used Add/remove, but while booted in safe
>> mode. I don't have time this evening to run through the manual
>> procedure, but giving a quick look, I think it did a better job. I
>> expect to still have some cleanup todo.
>>
>> JH
>
> Absolutely. Getting rid of this norton stuff is a right chore. i used
> RegDetective (freeware) to search the registry for left-overs; even so
> it was the best part of a couple of hours work to get rid of all related
> files and reg settings.

Geez! I didn't spend that long. The instructions on the Norton web site
had a hell of a long list, and it probably took a half hour. but mostly
it was just IDing the correct registry keys, in order apparently, and
doing deletions. If there is anything left on my box, I sure can see no
effect. (Runs faster now too.)

JH

Re: Removing Norton

on 2/17/2006 6:45 AM Gerard Bok said the following:
> On Thu, 16 Feb 2006 19:35:03 -0800, John Hyde
> wrote:
>
>
>>on 2/16/2006 1:19 PM Gerard Bok said the following:
>>
>>>On Thu, 16 Feb 2006 13:12:43 -0800, John Hyde
>>> wrote:
>>>
>>>
>>>
>>>>Well it is finally time, My norton antiviruis subscriptions for
>>>>"Systemworks 2002" have expired and Symantic will not renew (not
>>>>supported, they apparently want to sell a forced upgrade)
>>>>
>>>>I recall having seen instructions here for making sure that they
>>>>uninstall cleanly, but can't find them in my search of the group.
>>>>Anyone have thoughts you care to share?
>>>
>>>
>>>Uninstall from Windows.
>>>Then run RNAV (You can find it --I hope-- on Symantec's site).
>>>Then remove any Norton AV related directories that may be left.
>>>
>>
>>For anyone else in this situation: RNAV does not uninstall systemworks,
>>only NAV.
>
>
> My norton antiviruis subscriptions for "Systemworks 2002"
> have expired
>
> You didn't ask to remove Systemworks.
> Your licence to Systemworks did not expire, just the updates to
> NAV did :-)
>

Uhhh, good point. In another post, I think I said I'd heard horror
stories about running other AV products with Systemworks still
installed. I've got it working now though. Thanks!

JH

Re: Removing Norton

John Hyde wrote:
> on 2/16/2006 2:51 PM Gualtier Malde (Chuck) said the following:
>
>> John Hyde wrote:
>>
>>> Well it is finally time, My norton antiviruis subscriptions for
>>> "Systemworks 2002" have expired and Symantic will not renew (not
>>> supported, they apparently want to sell a forced upgrade)
>>>
>>> I recall having seen instructions here for making sure that they
>>> uninstall cleanly, but can't find them in my search of the group.
>>> Anyone have thoughts you care to share?
>>>
>>> FYI, the affected computers are off the net right now and will not go
>>> back on until I have a replacement AV product. I'm currently
>>> planning on Kaspersky. Thoughts on that appreciated as well.
>>>
>>> Thanks
>>>
>>> JH
>>
>>
>> I am very pleased with AVG. It's from www.grisoft.com. They have a
>> free version which is good, but after I'd had it a while I went for
>> the subscription version. Very good. An update takes seconds. There
>> is one automatic one a day and then I signed up for their email
>> notification and I'll get another, or even two more, in a day and take
>> less than a minute to re-update. Businesslike and very responsive and
>> helpful.
>
>
> When I was looking for a solution for my Laptop, it seemed that
> Kaspersky had a higher detection rate in testing than AVG. Has AVG
> gotten better? The reports here: http://www.av-comparatives.org/ Look
> pretty up to date.

Why not just get a last-year's Norton off Ebay for next to nothing. It
will have free upgrades for 1 year beyond installation with a valid
serial number and should be OK for a number of years.
Worked twice for me with two PC's


john2

Re: Removing Norton

And then there is NAV 4.0.

DSH

"john2" wrote in message
news:dtflg6$4ba$1@newsg4.svr.pol.co.uk...

> Why not just get a last-year's Norton off Ebay for next to nothing. It
> will have free upgrades for 1 year beyond installation with a valid serial
> number and should be OK for a number of years.
> Worked twice for me with two PC's
>
>
> john2