Need help with ZoneAlarm config - DNS lookup fails when computerwakes up from sleep

I have a problem with ZoneAlarm configuration. My computer runs a
rebranded version of ZoneAlarm behind a router. My computer is
configured to go into sleep mode after a period of inactivity. When it
comes out of sleep mode, programs on the computer will generally be
unable to access the Internet. However, I would still be able visit
recently-visited websites from my browser. That, and other symptoms,
points to DNS lookup failure as the immediate cause of the problem.

I've had this problem before with some versions of ZoneAlarm, but
through upgrading/reinstalling/tweaking somehow the problem went away. I
don't know what config options cause the problem to appear/disappear.
One thing, the automatic lock feature is off.

Can someone help?

Re: Need help with ZoneAlarm config - DNS lookup fails when computerwakes up from sleep

MKR wrote:
> I have a problem with ZoneAlarm configuration. My computer runs a
> rebranded version of ZoneAlarm behind a router. My computer is
> configured to go into sleep mode after a period of inactivity. When it
> comes out of sleep mode, programs on the computer will generally be
> unable to access the Internet.


> However, I would still be able visit
> recently-visited websites from my browser.

That's due to the pages for a given site you have visited recently were
cached on the computer so the browser went there and got the pages. Had
you went to a Web site, that you had not visited recently, you would
have gotten *page not found".


> That, and other symptoms,
> points to DNS lookup failure as the immediate cause of the problem.

It could be the fact that you don't have a connection with the machine
anymore to the router, which will cause a no Internet access. The
machine may not be using an IP on the router anymore. The machine could
be using the 169 IP at that point that's not going to allow it to access
the Internet, since the machine is not using a DHCP or static IP on the
router.

>
> I've had this problem before with some versions of ZoneAlarm, but
> through upgrading/reinstalling/tweaking somehow the problem went away. I
> don't know what config options cause the problem to appear/disappear.
> One thing, the automatic lock feature is off.
>
> Can someone help?

Have you tried IPconfig /release and IPconfig /renew to see if that will
get a connection back to the Internet?

What was the IP that the machine had when you entered IPconfig /all at
the DOS Command prompt before you did anything else with the machine as
far as making it access something on the Internet?

If ZA is giving you the problem, then get rid of it and find something else.

Duane :)

Re: Need help with ZoneAlarm config - DNS lookup fails when computerwakes up from sleep

MKR wrote:
> I have a problem with ZoneAlarm configuration. My computer runs a
> rebranded version of ZoneAlarm behind a router. My computer is
> configured to go into sleep mode after a period of inactivity. When it
> comes out of sleep mode, programs on the computer will generally be
> unable to access the Internet.


> However, I would still be able visit
> recently-visited websites from my browser.

That's due to the pages for a given site you have visited recently were
cached on the computer so the browser went there and got the pages. Had
you went to a Web site, that you had not visited recently, you would
have gotten *page not found".


> That, and other symptoms,
> points to DNS lookup failure as the immediate cause of the problem.

It could be the fact that you don't have a connection with the machine
anymore to the router, which will cause a no Internet access. The
machine may not be using an IP on the router anymore. The machine could
be using the 169 IP at that point that's not going to allow it to access
the Internet, since the machine is not using a DHCP or static IP on the
router.

>
> I've had this problem before with some versions of ZoneAlarm, but
> through upgrading/reinstalling/tweaking somehow the problem went away. I
> don't know what config options cause the problem to appear/disappear.
> One thing, the automatic lock feature is off.
>
> Can someone help?

Have you tried IPconfig /release and IPconfig /renew to see if that will
get a connection back to the Internet?

What was the IP that the machine had when you entered IPconfig /all at
the DOS Command prompt before you did anything else with the machine as
far as making it access something on the Internet?

If ZA is giving you the problem, then get rid of it and find something else.

Duane :)

Re: Need help with ZoneAlarm config - DNS lookup fails when computerwakes up from sleep

Duane Arnold > wrote:
> MKR wrote:
>> I have a problem with ZoneAlarm configuration. My computer runs a
>> rebranded version of ZoneAlarm behind a router. My computer is
>> configured to go into sleep mode after a period of inactivity. When it
>> comes out of sleep mode, programs on the computer will generally be
>> unable to access the Internet.
>
>> However, I would still be able visit recently-visited websites from my
>> browser.
>
> That's due to the pages for a given site you have visited recently were
> cached on the computer so the browser went there and got the pages. Had
> you went to a Web site, that you had not visited recently, you would
> have gotten *page not found".

The ability to access recently-access website is not an illusion caused
by cached pages. I can get *fresh* content from those sites. It looks to
me like a DNS lookup problem -- the recently visited websites still have
the results of the previous lookups cached somewhere, so either no new
DNS queries are generated or the new DNS queries are answered with
cached answers somewhere (I don't have a good guess as to where that
might be though).

Re: Need help with ZoneAlarm config - DNS lookup fails when computerwakes up from sleep

Duane Arnold > wrote:
> MKR wrote:
>> I have a problem with ZoneAlarm configuration. My computer runs a
>> rebranded version of ZoneAlarm behind a router. My computer is
>> configured to go into sleep mode after a period of inactivity. When it
>> comes out of sleep mode, programs on the computer will generally be
>> unable to access the Internet.
>
>> However, I would still be able visit recently-visited websites from my
>> browser.
>
> That's due to the pages for a given site you have visited recently were
> cached on the computer so the browser went there and got the pages. Had
> you went to a Web site, that you had not visited recently, you would
> have gotten *page not found".

The ability to access recently-access website is not an illusion caused
by cached pages. I can get *fresh* content from those sites. It looks to
me like a DNS lookup problem -- the recently visited websites still have
the results of the previous lookups cached somewhere, so either no new
DNS queries are generated or the new DNS queries are answered with
cached answers somewhere (I don't have a good guess as to where that
might be though).

Re: Need help with ZoneAlarm config - DNS lookup fails when computerwakes up from sleep

MKR wrote:
> Duane Arnold > wrote:
>
>> MKR wrote:
>>
>>> I have a problem with ZoneAlarm configuration. My computer runs a
>>> rebranded version of ZoneAlarm behind a router. My computer is
>>> configured to go into sleep mode after a period of inactivity. When
>>> it comes out of sleep mode, programs on the computer will generally
>>> be unable to access the Internet.
>>
>>
>>> However, I would still be able visit recently-visited websites from
>>> my browser.
>>
>>
>> That's due to the pages for a given site you have visited recently
>> were cached on the computer so the browser went there and got the
>> pages. Had you went to a Web site, that you had not visited recently,
>> you would have gotten *page not found".
>
>
> The ability to access recently-access website is not an illusion caused
> by cached pages. I can get *fresh* content from those sites. It looks to
> me like a DNS lookup problem -- the recently visited websites still have
> the results of the previous lookups cached somewhere, so either no new
> DNS queries are generated or the new DNS queries are answered with
> cached answers somewhere (I don't have a good guess as to where that
> might be though).

Well ping something with the ping command by IP. You don't have to
look-up anything via DNS. Can you do it when the machine comes out of
that wake-up mode?

If ZA is the problem, get rid of it and find something else.

Duane :)

Re: Need help with ZoneAlarm config - DNS lookup fails when computerwakes up from sleep

MKR wrote:
> Duane Arnold > wrote:
>
>> MKR wrote:
>>
>>> I have a problem with ZoneAlarm configuration. My computer runs a
>>> rebranded version of ZoneAlarm behind a router. My computer is
>>> configured to go into sleep mode after a period of inactivity. When
>>> it comes out of sleep mode, programs on the computer will generally
>>> be unable to access the Internet.
>>
>>
>>> However, I would still be able visit recently-visited websites from
>>> my browser.
>>
>>
>> That's due to the pages for a given site you have visited recently
>> were cached on the computer so the browser went there and got the
>> pages. Had you went to a Web site, that you had not visited recently,
>> you would have gotten *page not found".
>
>
> The ability to access recently-access website is not an illusion caused
> by cached pages. I can get *fresh* content from those sites. It looks to
> me like a DNS lookup problem -- the recently visited websites still have
> the results of the previous lookups cached somewhere, so either no new
> DNS queries are generated or the new DNS queries are answered with
> cached answers somewhere (I don't have a good guess as to where that
> might be though).

Well ping something with the ping command by IP. You don't have to
look-up anything via DNS. Can you do it when the machine comes out of
that wake-up mode?

If ZA is the problem, get rid of it and find something else.

Duane :)

Re: Need help with ZoneAlarm config - DNS lookup fails when computer wakes up from sleep

Try Kerio, it dosen't slow your computer down, they charge for it, but
we still have the free version up on our site. You can set it up at
www.grc.com (use shields up),
Regards


* www.privacyoffshore.net (No Logs Internet Surfing)
* Anonymous Secure Offshore SSH-2 Surfing Tunnels
* Anonymous Mail & News through SSH-2 Tunnels
* Free Resources and Privacy Software

Re: Need help with ZoneAlarm config - DNS lookup fails when computer wakes up from sleep

Try Kerio, it dosen't slow your computer down, they charge for it, but
we still have the free version up on our site. You can set it up at
www.grc.com (use shields up),
Regards


* www.privacyoffshore.net (No Logs Internet Surfing)
* Anonymous Secure Offshore SSH-2 Surfing Tunnels
* Anonymous Mail & News through SSH-2 Tunnels
* Free Resources and Privacy Software

Re: Need help with ZoneAlarm config - DNS lookup fails when computer wakes up from sleep

In comp.security.firewalls "(admins) privacyoffshore" wrote:
> www.grc.com (use shields up),

*sigh* http://grcsucks.com

VB.
--
At first there was the word. And the word was Content-type: text/plain

Re: Need help with ZoneAlarm config - DNS lookup fails when computer wakes up from sleep

In comp.security.firewalls "(admins) privacyoffshore" wrote:
> www.grc.com (use shields up),

*sigh* http://grcsucks.com

VB.
--
At first there was the word. And the word was Content-type: text/plain