Zone Alarm & Skype

I have ZoneAlarm V 6.5.731.000 (Free version, not the Pro) and Windows XP. I
am not able to get Skype to work with it.

Skype works fine when ZoneAlarm is shutdown. But when ZonaAlarm is running,
it immediately makes my Skype off-line; when I try to set it to on-line
nothing happens. I cannot do the Skype Test call - green phone is greyed
out, I cannot click it.

Skype's on-line documentation says I should go to my Zone Alarm and within
Programme Control change the access to a tick mark - but there is no entry
for Skype there. It won't allow me to add an entry for Skype - nothing
happens when I add the entry.

Any help would be appreciated.

Regards - JW

Re: Zone Alarm & Skype

John Wright wrote:
> I have ZoneAlarm V 6.5.731.000

Sincere condolences.

> Skype works fine when ZoneAlarm is shutdown.

Why not just using the Windows-Firewall then?

Yours,
VB.
--
Viel schlimmer als die Implementation von PHP ist jedoch das Design.

Rudolf Polzer in de.comp.security.misc

Re: Zone Alarm & Skype

"Volker Birk" wrote ...
> John Wright wrote:
>> I have ZoneAlarm V 6.5.731.000
>
> Sincere condolences.
>
>> Skype works fine when ZoneAlarm is shutdown.
>
> Why not just using the Windows-Firewall then?

Refer to http://www.tech-recipes.com/windows_tips561.html to see what
ZoneAlarm stops that Windows Firewall doesn't.

Regards - JW

Re: Zone Alarm & Skype

On Tue, 12 Sep 2006 00:48:49 +1000, "John Wright"
wrote:

>"Volker Birk" wrote ...
>> John Wright wrote:
>>> I have ZoneAlarm V 6.5.731.000
>>
>> Sincere condolences.
>>
>>> Skype works fine when ZoneAlarm is shutdown.
>>
>> Why not just using the Windows-Firewall then?
>
>Refer to http://www.tech-recipes.com/windows_tips561.html to see what
>ZoneAlarm stops that Windows Firewall doesn't.

And then we are - once again - back in the good old and everlasting
discussion about the reliability of "outbound connection control".

>
>Regards - JW
>
>

/B. Nice

--
Comments I make or advice I may provide is primarily aimed at home users.

Re: Zone Alarm & Skype

John Wright wrote:
> Refer to http://www.tech-recipes.com/windows_tips561.html to see what
> ZoneAlarm stops that Windows Firewall doesn't.

From that:

| Software firewalls do something that SP2's firewall does not do--block
| and filter outbound connections as well.

Why filtering outbound is useless and even counterproductive, you can
read in many threads here.

Yours,
VB.
--
Viel schlimmer als die Implementation von PHP ist jedoch das Design.

Rudolf Polzer in de.comp.security.misc

Re: Zone Alarm & Skype

On 10-Sep-2006, "John Wright" wrote:

> Skype's on-line documentation says I should go to my Zone Alarm and
> within
> Programme Control change the access to a tick mark - but there is no
> entry
> for Skype there. It won't allow me to add an entry for Skype - nothing
> happens when I add the entry.
>
> Any help would be appreciated.

Did you install ZA as admin and Skype while as a user? That could cause
what you are (not) seeing.

--
I am not a complete idiot.
Parts are missing.

Re: Zone Alarm & Skype

"ArtDent" wrote
> Did you install ZA as admin and Skype while as a user? That could cause
> what you are (not) seeing.

To make sure, I uninstalled Skype and reinstalled it while as Admin user.
Same result as before. I shutdown ZA, now I can do a Skype Test Call
successfully. Then started ZA, now Skype Test Call doesn't work. Put Skype
in offline then tried to get back to on-line - it stays off-line. Exited
Skype, restarted it - can't logon, ZA has blocked communication to Skype
server.

Regards - JW

Re: Zone Alarm & Skype

On 11-Sep-2006, "John Wright" wrote:

> ZA has blocked communication to Skype
> server.

Can you see it in the program list now? To change its permissions
manually?
I presume / hope it isn't that you installed ZA as user.
--
We apologize for the inconvenience.

Re: Zone Alarm & Skype

John Wright wrote:
> "ArtDent" wrote
>
>>Did you install ZA as admin and Skype while as a user? That could cause
>>what you are (not) seeing.
>
>
> To make sure, I uninstalled Skype and reinstalled it while as Admin user.
> Same result as before. I shutdown ZA, now I can do a Skype Test Call
> successfully. Then started ZA, now Skype Test Call doesn't work. Put Skype
> in offline then tried to get back to on-line - it stays off-line. Exited
> Skype, restarted it - can't logon, ZA has blocked communication to Skype
> server.
>
> Regards - JW
>
>

Why don't you try posting to a ZA NG where they can help you.

Duane :)

Re: Zone Alarm & Skype

"ArtDent" wrote
> Can you see it in the program list now? To change its permissions
> manually?

No, I cannot see it.

> I presume / hope it isn't that you installed ZA as user.

No, I installed ZA as admin.

Regards - JW

Re: Zone Alarm & Skype

"Duane Arnold" wrote

> Why don't you try posting to a ZA NG where they can help you.

There isn't any ZA NG - I thought this one was the closest to the topic.
Please let me know if I am wrong.

Regards - JW

Re: Zone Alarm & Skype

John Wright wrote:
> "Duane Arnold" wrote
>
>
>>Why don't you try posting to a ZA NG where they can help you.
>
>
> There isn't any ZA NG - I thought this one was the closest to the topic.
> Please let me know if I am wrong.
>
> Regards - JW
>
>
>
>

long
http://www.google.com/search?hl=en&sa=X&oi=spell&resnum=0&ct =result&cd=1&q=zone+alarm+forum&spell=1

short
http://tinyurl.com/htyl3

Google is your friend.

Duane :)

Re: Zone Alarm & Skype

John Wright schrieb:

> I shutdown ZA, now I can do a Skype Test Call
> successfully. Then started ZA, now Skype Test Call doesn't work.

So you found the cause yourself. Why do you ask here?

Regards
Thomas

Re: Zone Alarm & Skype

I think Duane is right that your best help would probably come over in
that ZA forum.
Do a search there to see if anybody else has had the same problem and if
they were able to resolve it.
If nothing, then ask there.
It could be something simple, it could be something 'tricky', it could be
an incompatibility that will need a patch from either Skype or ZA or both.
I know this isn't all that helpful, but maybe get you pointed in the right
direction at least.
I don't remember if you said, did you email both their support@'s about
this?

--
We apologize for the inconvenience.

Re: Zone Alarm & Skype

John Wright wrote:
> I have ZoneAlarm V 6.5.731.000 (Free version, not the Pro) and Windows XP. I
> am not able to get Skype to work with it.
>
> Skype works fine when ZoneAlarm is shutdown. But when ZonaAlarm is running,
> it immediately makes my Skype off-line; when I try to set it to on-line
> nothing happens. I cannot do the Skype Test call - green phone is greyed
> out, I cannot click it.
>
> Skype's on-line documentation says I should go to my Zone Alarm and within
> Programme Control change the access to a tick mark - but there is no entry
> for Skype there. It won't allow me to add an entry for Skype - nothing
> happens when I add the entry.
>
> Any help would be appreciated.
>
> Regards - JW
>
>
>
>
Skype uses ports 80+443, so you need to allow in/out any ip ports 80,443
you may also need to PORT FORWARD these ports in your router

fyi: google for 'Skype port usage'

(sorry the boys like to play king of the mountain here instead of
addressing your needs)

--
try a random act of kindness today -- you just might surprise even
yourself :)

Re: Zone Alarm & Skype

"Jeff B" wrote
> Skype uses ports 80+443, so you need to allow in/out any ip ports 80,443
> you may also need to PORT FORWARD these ports in your router
>
> fyi: google for 'Skype port usage'

I simply uninstalled ZA and re-installed it, and Skype works perfectly now,
there is indeed an entry in the Programme Control list now. Don't know why
it didn't work with the version I had before, which was up-to-date.

Thanks very much for your helpful remarks.

Regards - JW