Troubleshooting IIS CRM App Pool Hang/Crash Problem with IISDUMP

Hello *,

we are troubleshooting some problems concerning MS CRM 3.0 and IIS App Pool
Hang. Concerning this we have some warnings in the server system event log
like: W3SVC 1013 for a process of "CRMAppPool" time limit exceeds at
shutdown....

So we decided to analyse the server with IISCHAgent and IISDUMP.

Server is German Windows Server 2003. We have installed
http://www.microsoft.com/downloads/details.aspx?familyid=01c 4f89d-cc68-42ba-98d2-0c580437efcf&displaylang=en
.. Our problem is, that we cannot execute iisdump.

Message is:
C:\IISDebugTools>IISDump.exe

IIS Debug Dump Utility v01.01.00.3800 (File Version 2003.07.22.08)
Microsoft Corporation (c)2003. All Rights Reserved.

Command line:
IISDump.exe


ERROR: You must be an Administrator to run this tool.

We tried local admin, dom admin, interactive, console, rdp...

Any hints?


Many Thanks,

Michael Scheibe