SonicWall Tele3 SP

Why does it always happening during weekend or other periodes where it is
hard to buy spare parts.... I am talking about things that breaks down.

Like my firewall in the office. It breaked down today with the result that
noone in the enterprice I am working for can send/read e-mail for some
days....

Luckily I had a freind that had a SonicWall TELE3 SP that he did not use. I
borrowed this. But, as he only had the "box" and no CD we really got a
challenge when we reset the firewall.... No it asks for new firmware. And I
do not have it.

Sonicwall support do not answer the phone now. On Wednesday I will get a NEW
Sonicwall, but untill then I could really need some help. Can ANYONE help me
with firmware for this?

Thanks for all help!!!
Jens Jensen

Re: SonicWall Tele3 SP

Jens Jensen wrote:

> Why does it always happening during weekend or other periodes where it is
> hard to buy spare parts.... I am talking about things that breaks down.

24*7 support contracts can be bought from nearly all major vendors and
all serious devices can be configured for high availiability.

> Like my firewall in the office. It breaked down today with the result that
> noone in the enterprice I am working for can send/read e-mail for some
> days....

Buy serious devices with serious support contracts if you need high
availiability.

Wolfgang