Session Issues with Certain ISPs

Hi,

I have a fairly simple set of php scripts which use session variables to
pass information from one page to the next in an online booking system
for an event. In most cases these work fine, but users with a couple of
ISPs are consistently unable to use the system, as the session variables
seem to get lost along the way. The troublesome ISPs are AOL and
BTOpenworld.

Does anyone have any experiences that could shed light on this for me?

Thanks,
Mark

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Re: Session Issues with Certain ISPs

Mark Tuma wrote:
> Hi,
>
> I have a fairly simple set of php scripts which use session variables to
> pass information from one page to the next in an online booking system
> for an event. In most cases these work fine, but users with a couple of
> ISPs are consistently unable to use the system, as the session variables
> seem to get lost along the way. The troublesome ISPs are AOL and
> BTOpenworld.
>
> Does anyone have any experiences that could shed light on this for me?
>
> Thanks,
> Mark
>

Could be a simple as they are hosting from a server farm and the session data is stored locally on
one machine A and then they are shot over to machine B. That machine B would not then have the
session data from machine A. Might look into doing DB session storage if that is the case.

--
Jim Lucas

"Some men are born to greatness, some achieve greatness,
and some have greatness thrust upon them."

Twelfth Night, Act II, Scene V
by William Shakespeare

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Re: Session Issues with Certain ISPs

On Wed, July 18, 2007 9:35 am, Mark Tuma wrote:
> I have a fairly simple set of php scripts which use session variables
> to
> pass information from one page to the next in an online booking system
> for an event. In most cases these work fine, but users with a couple
> of
> ISPs are consistently unable to use the system, as the session
> variables
> seem to get lost along the way. The troublesome ISPs are AOL and
> BTOpenworld.
>
> Does anyone have any experiences that could shed light on this for me?

Not sure how they'd manage it, but if AOL is failing to deliver the
proper cookie headers, they'd lose track of there session and pretty
much be logged out for all intents and purposes...

I have the same issue, but always assumed it was browser-based, or,
rather, browser-settings based, as I could never reproduce it even
with the same browser version.

So "Try another browser" has been my only remedy so far. :-(

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I want you to buy a CD from some indie artist.
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Re: Session Issues with Certain ISPs

Hi Richard,

Sorry to have not responded for so long, and thanks for your views. It
turns out the problem is browser based, at least in part. A windows PC
with IE6 in our office could not get the site working right, whereas a
linux laptop with firefox was fine with it. The immediate need is over
now, but I think I'll look into database sessions for future systems.

Cheers,
Mark

Richard Lynch wrote:
> On Wed, July 18, 2007 9:35 am, Mark Tuma wrote:
>
>> I have a fairly simple set of php scripts which use session variables
>> to
>> pass information from one page to the next in an online booking system
>> for an event. In most cases these work fine, but users with a couple
>> of
>> ISPs are consistently unable to use the system, as the session
>> variables
>> seem to get lost along the way. The troublesome ISPs are AOL and
>> BTOpenworld.
>>
>> Does anyone have any experiences that could shed light on this for me?
>>
>
> Not sure how they'd manage it, but if AOL is failing to deliver the
> proper cookie headers, they'd lose track of there session and pretty
> much be logged out for all intents and purposes...
>
> I have the same issue, but always assumed it was browser-based, or,
> rather, browser-settings based, as I could never reproduce it even
> with the same browser version.
>
> So "Try another browser" has been my only remedy so far. :-(
>
>

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