Strange IE6 Problem (IIS6.0)
am 22.07.2007 10:21:42 von Krayten
I look after a corporate web application on Win2003 Server with IIS 6.0
and a strange problem has cropped up that perhaps someone else has seen
before?
The clients who use this application run a mix of IE6 and IE7.
There is a particular web page that involves drop down selection boxes.
This page works perfectly well for all the IE7 clients but when the
IE6 clients try their pc's go to 100% cpu and sometimes the session
crashes. If they wait long enough the drop down box initialises and all
is fine again, but this can take up to a minute. Not sure if the drop
down box is activex, if it is it must be something like iemenu.ocx - as
I see that is loaded in IE when the
problem happens.
Funny thing is that when I connect my own laptop (IE6) to the customers
lan - it works perfectly - but of course they are now asking
me what they need to change. The web application vendor is of little or
no help as once they found out it worked ok on a non customer-built
machine they washed their hands. Could this be a group policy or some
kind of setting in IIS?
Any help or suggestions anyone can offer would be very gratefully received.
kryten
--
Posted via a free Usenet account from http://www.teranews.com
Re: Strange IE6 Problem (IIS6.0)
am 22.07.2007 12:06:39 von David Wang
On Jul 22, 1:21 am, Krayten wrote:
> I look after a corporate web application on Win2003 Server with IIS 6.0
> and a strange problem has cropped up that perhaps someone else has seen
> before?
>
> The clients who use this application run a mix of IE6 and IE7.
>
> There is a particular web page that involves drop down selection boxes.
> This page works perfectly well for all the IE7 clients but when the
> IE6 clients try their pc's go to 100% cpu and sometimes the session
> crashes. If they wait long enough the drop down box initialises and all
> is fine again, but this can take up to a minute. Not sure if the drop
> down box is activex, if it is it must be something like iemenu.ocx - as
> I see that is loaded in IE when the
> problem happens.
>
> Funny thing is that when I connect my own laptop (IE6) to the customers
> lan - it works perfectly - but of course they are now asking
> me what they need to change. The web application vendor is of little or
> no help as once they found out it worked ok on a non customer-built
> machine they washed their hands. Could this be a group policy or some
> kind of setting in IIS?
>
> Any help or suggestions anyone can offer would be very gratefully received.
>
> kryten
>
> --
> Posted via a free Usenet account fromhttp://www.teranews.com
The problem sounds like it is due to different configuration on the
clients running IE6.
IIS has little to do with this since it is just serving up the web
content and scripts as files -- it is not processing them on the
server since you said it is all client-side dropdown list involving a
client-side ActiveX control -- and there is no reason for IIS to serve
files differently between on IE6 and IE7 client -- IIS doesn't have
client-specific knowledge like that.
Group policy may be possible if it is common between all the failing
clients running IE6.
//David
http://w3-4u.blogspot.com
http://blogs.msdn.com/David.Wang
//