Users cannot submit email form

Hello, I've got the following problem. I'm running Windows 2003 server (no
DC) with IIS6.0.

On out intranet we have a form that sends an email when submitted. It's on
our intranet so when people click the link they have to login with their
domain account to access the page. That works. But when they fill out the
form and click submit, they're prompted again with username/password, three
times and then they get a 401.1 error.

However, when I do thesame as administrator, everything works fine. If I
make the users member of the administrators group, again, everything works
fine. But ofcourse I don't want that.

I suspect my users need ntfs permission somewhere on the filesystem of the
machine, but I have no clue where.

I'm using 'basic authentication' and NO 'anonymous access', as it's an
intranet site.

Anybody got a clue what the problem may be?

Re: Users cannot submit email form

Hello,

Check the IIS log file. It should tell you what file the 401.1 is
happening for.

The log file is located in C:\Windows\System32\LogFiles\W3...

--
Regards,
Kristofer Gafvert
http://www.gafvert.info/iis/ - IIS Related Info


Maurice wrote:

>Hello, I've got the following problem. I'm running Windows 2003 server (no
>DC) with IIS6.0.
>
>On out intranet we have a form that sends an email when submitted. It's on
>our intranet so when people click the link they have to login with their
>domain account to access the page. That works. But when they fill out the
>form and click submit, they're prompted again with username/password, three
>times and then they get a 401.1 error.
>
>However, when I do thesame as administrator, everything works fine. If I
>make the users member of the administrators group, again, everything works
>fine. But ofcourse I don't want that.
>
>I suspect my users need ntfs permission somewhere on the filesystem of the
>machine, but I have no clue where.
>
>I'm using 'basic authentication' and NO 'anonymous access', as it's an
>intranet site.
>
>Anybody got a clue what the problem may be?

Re: Users cannot submit email form

Strangest thing. Nothing of this event is recorded in the logfiles as it
seems. I can see that cause the files won't update at the time I try the
action.

"Kristofer Gafvert" wrote:

> Hello,
>
> Check the IIS log file. It should tell you what file the 401.1 is
> happening for.
>
> The log file is located in C:\Windows\System32\LogFiles\W3...
>
> --
> Regards,
> Kristofer Gafvert
> http://www.gafvert.info/iis/ - IIS Related Info
>
>
> Maurice wrote:
>
> >Hello, I've got the following problem. I'm running Windows 2003 server (no
> >DC) with IIS6.0.
> >
> >On out intranet we have a form that sends an email when submitted. It's on
> >our intranet so when people click the link they have to login with their
> >domain account to access the page. That works. But when they fill out the
> >form and click submit, they're prompted again with username/password, three
> >times and then they get a 401.1 error.
> >
> >However, when I do thesame as administrator, everything works fine. If I
> >make the users member of the administrators group, again, everything works
> >fine. But ofcourse I don't want that.
> >
> >I suspect my users need ntfs permission somewhere on the filesystem of the
> >machine, but I have no clue where.
> >
> >I'm using 'basic authentication' and NO 'anonymous access', as it's an
> >intranet site.
> >
> >Anybody got a clue what the problem may be?
>

Re: Users cannot submit email form

Ok, found the updated logfiles, but nothing in there that indicates why this
stuff goed wrong.

"Maurice" wrote:

> Strangest thing. Nothing of this event is recorded in the logfiles as it
> seems. I can see that cause the files won't update at the time I try the
> action.
>
> "Kristofer Gafvert" wrote:
>
> > Hello,
> >
> > Check the IIS log file. It should tell you what file the 401.1 is
> > happening for.
> >
> > The log file is located in C:\Windows\System32\LogFiles\W3...
> >
> > --
> > Regards,
> > Kristofer Gafvert
> > http://www.gafvert.info/iis/ - IIS Related Info
> >
> >
> > Maurice wrote:
> >
> > >Hello, I've got the following problem. I'm running Windows 2003 server (no
> > >DC) with IIS6.0.
> > >
> > >On out intranet we have a form that sends an email when submitted. It's on
> > >our intranet so when people click the link they have to login with their
> > >domain account to access the page. That works. But when they fill out the
> > >form and click submit, they're prompted again with username/password, three
> > >times and then they get a 401.1 error.
> > >
> > >However, when I do thesame as administrator, everything works fine. If I
> > >make the users member of the administrators group, again, everything works
> > >fine. But ofcourse I don't want that.
> > >
> > >I suspect my users need ntfs permission somewhere on the filesystem of the
> > >machine, but I have no clue where.
> > >
> > >I'm using 'basic authentication' and NO 'anonymous access', as it's an
> > >intranet site.
> > >
> > >Anybody got a clue what the problem may be?
> >

Re: Users cannot submit email form

If you cannot find the logged request, are you sure you are looking at the
right place? Because if IIS responds with 401.1 it should be logged.



--
Regards,
Kristofer Gafvert
http://www.gafvert.info/iis/ - IIS Related Info


Maurice wrote:

>Ok, found the updated logfiles, but nothing in there that indicates why
>this
>stuff goed wrong.
>
>"Maurice" wrote:
>
>>Strangest thing. Nothing of this event is recorded in the logfiles as it
>>seems. I can see that cause the files won't update at the time I try the
>>action.
>>
>>"Kristofer Gafvert" wrote:
>>
>>>Hello,
>>>
>>>Check the IIS log file. It should tell you what file the 401.1 is
>>>happening for.
>>>
>>>The log file is located in C:\Windows\System32\LogFiles\W3...
>>>
>>>--
>>>Regards,
>>>Kristofer Gafvert
>>>http://www.gafvert.info/iis/ - IIS Related Info
>>>
>>>
>>>Maurice wrote:
>>>
>>>>Hello, I've got the following problem. I'm running Windows 2003 server
>>>>(no
>>>>DC) with IIS6.0.
>>>>
>>>>On out intranet we have a form that sends an email when submitted. It's
>>>>on
>>>>our intranet so when people click the link they have to login with their
>>>>domain account to access the page. That works. But when they fill out
>>>>the
>>>>form and click submit, they're prompted again with username/password,
>>>>three
>>>>times and then they get a 401.1 error.
>>>>
>>>>However, when I do thesame as administrator, everything works fine. If I
>>>>make the users member of the administrators group, again, everything
>>>>works
>>>>fine. But ofcourse I don't want that.
>>>>
>>>>I suspect my users need ntfs permission somewhere on the filesystem of
>>>>the
>>>>machine, but I have no clue where.
>>>>
>>>>I'm using 'basic authentication' and NO 'anonymous access', as it's an
>>>>intranet site.
>>>>
>>>>Anybody got a clue what the problem may be?
>>>