Vista - WinXP environment and database corruption?

The company I work for has developed a Microsoft Access application.
Currently, it is distributed with the Microsoft Access 2002 runtime.
Some of our customers have begun purchasing new Vista computers and we
have seen some unsettling results. In particular, after installing a
Vista computer on their LAN, one of our customer's experienced
repeated database corruption. We suggested they discontinue their use
of the Vista computer. Once this was done, the corruption subsided.
We decided to perform an informal test and convert one of our XP
computers over to Vista. After using the program for 10 minutes, the
database became corrupt. Has anyone else experienced similar issues?
I have a suspicion that the corruption may be due to trying to execute
the program under Vista using the MS Access 2002 runtime. To test
this hypothesis, I installed the 2007 runtime on our converted
computer and have not experienced any database corruption yet. Has
anyone else had similar problems/experiences running Access
applications under a heterogeneous Vista/XP environment? Thanks.

Vincent

Re: Vista - WinXP environment and database corruption?

Hi Vincent. Have a look at this MS article. http://support.microsoft.com/?kbid=935370

There is a hotfix available.

Hope this helps.

Re: Vista - WinXP environment and database corruption?

Wayne,

I did come across this article. However, the listed conditions
for this problem are not met by my situation:

"This problem may occur if the following conditions are true:
=B7 The database that you are using is a shared database that resides on
a Windows Vista-based computer.
=B7 Two or more Windows Vista-based computers are trying to use the
database at the same time. "

For both of my cases above, the database was being hosted by an
XP computer and there was only one Vista computer on each LAN.

Vincent


On Sep 4, 5:12 pm, Wayne wrote:
> Hi Vincent. Have a look at this MS article.http://support.microsoft.com/=
?kbid=3D935370
>
> There is a hotfix available.
>
> Hope this helps.

Re: Vista - WinXP environment and database corruption?

Vincent wrote:

>The company I work for has developed a Microsoft Access application.
>Currently, it is distributed with the Microsoft Access 2002 runtime.
>Some of our customers have begun purchasing new Vista computers and we
>have seen some unsettling results. In particular, after installing a
>Vista computer on their LAN, one of our customer's experienced
>repeated database corruption. We suggested they discontinue their use
>of the Vista computer.

Hmm, there are two problems specific to Windows Vista at the Performance FAQ at
http://www.granite.ab.ca/access/performancefaq.htm. One dealing with network
throttling while running Windows Media Player. That could be your problem.

Tony
--
Tony Toews, Microsoft Access MVP
Please respond only in the newsgroups so that others can
read the entire thread of messages.
Microsoft Access Links, Hints, Tips & Accounting Systems at
http://www.granite.ab.ca/accsmstr.htm
Tony's Microsoft Access Blog - http://msmvps.com/blogs/access/

Re: Vista - WinXP environment and database corruption?

On 6 Sep, 03:11, "Tony Toews [MVP]" wrote:
> Vincent wrote:
> >The company I work for has developed a Microsoft Access application.
> >Currently, it is distributed with the Microsoft Access 2002 runtime.
> >Some of our customers have begun purchasing newVistacomputers and we
> >have seen some unsettling results. In particular, after installing a
> >Vistacomputer on their LAN, one of our customer's experienced
> >repeated database corruption. We suggested they discontinue their use
> >of theVistacomputer.
>
> Hmm, there are twoproblemsspecific to WindowsVistaat the Performance FAQ athttp://www.granite.ab.ca/access/performancefaq.htm. One dealing with network
> throttling while running Windows Media Player. That could be your problem.
>
> Tony
> --
> Tony Toews, Microsoft Access MVP
> Please respond only in the newsgroups so that others can
> read the entire thread of messages.
> Microsoft Access Links, Hints, Tips & Accounting Systems athttp://www.granite.ab.ca/accsmstr.htm
> Tony's Microsoft Access Blog -http://msmvps.com/blogs/access/

I have read with total amazement that if an Access2000, 2002, 2003 &
2007 application connects to a database on a computer running Vista
and then another second Vista PC on the network links into the
database it will become corrupted. The corruption is apparently so bad
that the contents of every record in every table are replaced with
#Name? ....brilliant! How on earth can this happen? I could
understand it if a third party database corrupted but an Access
database, well it's totally unbelievable, incompetent even. If I
hadn't read it on Allen Browne's website (which I did whilst looking
for something else) I wouldn't believe it. A complete disaster in the
making, how on earth didn't this show up in testing? This means that
unless fixed Access is single user only. How could an end user manage
this? Most of them can't do attachments. They wouldn't know until
their data was destroyed, it's a nightmare!

William

Re: Vista - WinXP environment and database corruption?

> I have read with total amazement that if an Access2000, 2002, 2003 &
> 2007 application connects to a database on a computer running Vista
> and then another second Vista PC on the network links into the
> database it will become corrupted. The corruption is apparently so bad
> that the contents of every record in every table are replaced with
> #Name? ....brilliant! How on earth can this happen? I could
> understand it if a third party database corrupted but an Access
> database, well it's totally unbelievable, incompetent even. If I
> hadn't read it on Allen Browne's website (which I did whilst looking
> for something else) I wouldn't believe it. A complete disaster in the
> making, how on earth didn't this show up in testing? This means that
> unless fixed Access is single user only. How could an end user manage
> this? Most of them can't do attachments. They wouldn't know until
> their data was destroyed, it's a nightmare!
>
> William- Hide quoted text -

William, I agree wholeheartedly with your comments. How could this
have not been picked up in testing? As mentioned above, there is a
hotfix available, but that is only useful if the user/client applies
it. The question that comes to mind is: Has this hotfix been applied
as part of Windows Update or is it incumbent on the user to (a) know
that the problem exists, (b) know that a hotfix exists, (c) submit the
required online request to obtain the hotfix (d) manually apply the
hotfix?

If the latter is the case, I believe that it is negligence on MSs part
in the extreme. Another question that comes to mind is : Why have
they made it more difficult than it needs to be to obtain the hotfix?
Instead of just downloading it, one must first submit an online
request.

Perhaps other forum contributors who are closer to MS may know if the
hotfix is being applied through Windows Update. This seems to be the
only way of being reasonably sure that the patch is applied.