Problem with IIS 5.1 running on XP professioal

Hi All,

Have had no problems running PWS under Win98 or running IIS under Win 2000
pro. However, having installed IIS 5.1 under XP pro I find I am unable to get
any pages to display. All that is returned is error http 500 (internal server
error) or error http 403 (forbidden) which indicates that Internet Explorer
(IE7) was able to connect to the website, but does not have permission to
view the webpage. Can get directory listings but that is all.

After re-installing and experiencing the same problems have played with all
the settings that appear relevant but to no avail. Sure I must be missing
something obvious.

Any suggestions

Regards
Jim

Re: Problem with IIS 5.1 running on XP professioal

Can you look at event viewer error for 500 error?
as for 403. what's the full error msgs?

--
Regards,
Bernard Cheah
http://www.iis.net/
http://msmvps.com/blogs/bernard/


"Jim" wrote in message
news:096696F0-91D6-423B-B797-6625D6D92758@microsoft.com...
> Hi All,
>
> Have had no problems running PWS under Win98 or running IIS under Win 2000
> pro. However, having installed IIS 5.1 under XP pro I find I am unable to
> get
> any pages to display. All that is returned is error http 500 (internal
> server
> error) or error http 403 (forbidden) which indicates that Internet
> Explorer
> (IE7) was able to connect to the website, but does not have permission to
> view the webpage. Can get directory listings but that is all.
>
> After re-installing and experiencing the same problems have played with
> all
> the settings that appear relevant but to no avail. Sure I must be missing
> something obvious.
>
> Any suggestions
>
> Regards
> Jim
>

Re: Problem with IIS 5.1 running on XP professioal

Hi Bernard,

Thanks for the interest.

I have no entries in the event viewer under internet Explorer but two come
up each time under Security.

The first is :-

Event Type: Failure Audit
Event Source: Security
Event Category: Account Logon
Event ID: 680
Date: 18/09/2007
Time: 13:58:37
User: NT AUTHORITY\SYSTEM
Computer: GRIMJIM
Description:
Logon attempt by: MICROSOFT_AUTHENTICATION_PACKAGE_V1_0
Logon account: IWAM_GRIMJIM
Source Workstation: GRIMJIM
Error Code: 0xC000006A

and the second :-

Event Type: Failure Audit
Event Source: Security
Event Category: Logon/Logoff
Event ID: 529
Date: 18/09/2007
Time: 13:58:37
User: NT AUTHORITY\SYSTEM
Computer: GRIMJIM
Description:
Logon Failure:
Reason: Unknown user name or bad password
User Name: IWAM_GRIMJIM
Domain: GRIMJIM
Logon Type: 4
Logon Process: DCOMSCM
Authentication Package: Negotiate
Workstation Name: GRIMJIM

This would seem to me to be a password issue. However, as I use this
computer basically as a standalone machine I have not set up any passwords.
Can this be the root of the issue with XP. Never had problems with Win2000 or
Win98.

Await advice with interest.

Regards

Jim

"Bernard Cheah [MVP]" wrote:

> Can you look at event viewer error for 500 error?
> as for 403. what's the full error msgs?
>
> --
> Regards,
> Bernard Cheah
> http://www.iis.net/
> http://msmvps.com/blogs/bernard/
>
>
> "Jim" wrote in message
> news:096696F0-91D6-423B-B797-6625D6D92758@microsoft.com...
> > Hi All,
> >
> > Have had no problems running PWS under Win98 or running IIS under Win 2000
> > pro. However, having installed IIS 5.1 under XP pro I find I am unable to
> > get
> > any pages to display. All that is returned is error http 500 (internal
> > server
> > error) or error http 403 (forbidden) which indicates that Internet
> > Explorer
> > (IE7) was able to connect to the website, but does not have permission to
> > view the webpage. Can get directory listings but that is all.
> >
> > After re-installing and experiencing the same problems have played with
> > all
> > the settings that appear relevant but to no avail. Sure I must be missing
> > something obvious.
> >
> > Any suggestions
> >
> > Regards
> > Jim
> >
>
>
>

Re: Problem with IIS 5.1 running on XP professioal

what page you try go access? have you try a simple hello.asp or hello.htm ?

For 500 error, disable IE friendly error msgs

HOW TO: Troubleshoot an "HTTP 500 - Internal Server Error" Error Message
http://support.microsoft.com/?id=311766

do you see more meaningful error msgs.

next, nothing in application or system event log.
the security event log is saying iwan account password issue, if it does i'm
sure you will get another entry in app/system event log as well.


--
Regards,
Bernard Cheah
http://www.iis.net/
http://msmvps.com/blogs/bernard/


"Jim" wrote in message
news:10831822-0621-4142-8DCC-3762A553BF29@microsoft.com...
> Hi Bernard,
>
> Thanks for the interest.
>
> I have no entries in the event viewer under internet Explorer but two come
> up each time under Security.
>
> The first is :-
>
> Event Type: Failure Audit
> Event Source: Security
> Event Category: Account Logon
> Event ID: 680
> Date: 18/09/2007
> Time: 13:58:37
> User: NT AUTHORITY\SYSTEM
> Computer: GRIMJIM
> Description:
> Logon attempt by: MICROSOFT_AUTHENTICATION_PACKAGE_V1_0
> Logon account: IWAM_GRIMJIM
> Source Workstation: GRIMJIM
> Error Code: 0xC000006A
>
> and the second :-
>
> Event Type: Failure Audit
> Event Source: Security
> Event Category: Logon/Logoff
> Event ID: 529
> Date: 18/09/2007
> Time: 13:58:37
> User: NT AUTHORITY\SYSTEM
> Computer: GRIMJIM
> Description:
> Logon Failure:
> Reason: Unknown user name or bad password
> User Name: IWAM_GRIMJIM
> Domain: GRIMJIM
> Logon Type: 4
> Logon Process: DCOMSCM
> Authentication Package: Negotiate
> Workstation Name: GRIMJIM
>
> This would seem to me to be a password issue. However, as I use this
> computer basically as a standalone machine I have not set up any
> passwords.
> Can this be the root of the issue with XP. Never had problems with Win2000
> or
> Win98.
>
> Await advice with interest.
>
> Regards
>
> Jim
>
> "Bernard Cheah [MVP]" wrote:
>
>> Can you look at event viewer error for 500 error?
>> as for 403. what's the full error msgs?
>>
>> --
>> Regards,
>> Bernard Cheah
>> http://www.iis.net/
>> http://msmvps.com/blogs/bernard/
>>
>>
>> "Jim" wrote in message
>> news:096696F0-91D6-423B-B797-6625D6D92758@microsoft.com...
>> > Hi All,
>> >
>> > Have had no problems running PWS under Win98 or running IIS under Win
>> > 2000
>> > pro. However, having installed IIS 5.1 under XP pro I find I am unable
>> > to
>> > get
>> > any pages to display. All that is returned is error http 500 (internal
>> > server
>> > error) or error http 403 (forbidden) which indicates that Internet
>> > Explorer
>> > (IE7) was able to connect to the website, but does not have permission
>> > to
>> > view the webpage. Can get directory listings but that is all.
>> >
>> > After re-installing and experiencing the same problems have played with
>> > all
>> > the settings that appear relevant but to no avail. Sure I must be
>> > missing
>> > something obvious.
>> >
>> > Any suggestions
>> >
>> > Regards
>> > Jim
>> >
>>
>>
>>

Re: Problem with IIS 5.1 running on XP professioal

Jim,

If you're still having this problem, seems its related to unsynch pwd of
IWAM account.
Check this to see if it helps.
http://support.microsoft.com/kb/297989

Tiago Halm

Re: Problem with IIS 5.1 running on XP professioal

"Tiago Halm" wrote:

> Jim,
>
> If you're still having this problem, seems its related to unsynch pwd of
> IWAM account.
> Check this to see if it helps.
> http://support.microsoft.com/kb/297989
>
> Tiago Halm
>
>
>

Re: Problem with IIS 5.1 running on XP professioal

Hi

Sorry, seems posting went wrong.

Had come across this KB and followed guidance by changing both the IUSR and
IWAM passwords to that contained within the IIS metabase. Unfortunately this
did not resolve the problem.

I still get the http 500 error message when trying to browse any existing
..asp page no matter how basic. The general message is:-

Server Application Error
The server has encountered an error while loading an application during the
processing of your request. Please refer to the event log for more detail
information. Please contact the server administrator for assistance.

Up to now the event log has only shown entries in the Security section being
type Failure Audit as detailed in a previous posting. This appears to apply
to IWAM only as IUSR is successful.

However, I have just tried again and one warning and one error have appeared
in the system section.

The warning is:

Event Type: Warning
Event Source: W3SVC
Event Category: None
Event ID: 36
Date: 26/09/2007
Time: 23:42:36
User: N/A
Computer: GRIMJIM
Description:
The server failed to load application '/LM/W3SVC/1/ROOT/IISHELP'. The error
was 'The server process could not be started because the configured identity
is incorrect. Check the username and password.
'.
For additional information specific to this message please visit the
Microsoft Online Support site located at:
http://www.microsoft.com/contentredirect.asp.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

and the error:

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10004
Date: 26/09/2007
Time: 23:42:36
User: N/A
Computer: GRIMJIM
Description:
DCOM got error "Logon failure: unknown user name or bad password. " and was
unable to logon .\IWAM_GRIMJIM in order to run the server:
{3D14228D-FBE1-11D0-995D-00C04FD919C1}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

I am going to try changing the password for IWAM once again in case I read
or typed it wrong.

In the meantime, any further comments or advice.

Regards

Jim



"Tiago Halm" wrote:

> Jim,
>
> If you're still having this problem, seems its related to unsynch pwd of
> IWAM account.
> Check this to see if it helps.
> http://support.microsoft.com/kb/297989
>
> Tiago Halm
>
>
>

Re: Problem with IIS 5.1 running on XP professioal

Hi

Have reset IWAM password once again and problem still occurs.

Baffled!!

"Tiago Halm" wrote:

> Jim,
>
> If you're still having this problem, seems its related to unsynch pwd of
> IWAM account.
> Check this to see if it helps.
> http://support.microsoft.com/kb/297989
>
> Tiago Halm
>
>
>

Re: Problem with IIS 5.1 running on XP professioal

well, what's the latest event log error ?

--
Regards,
Bernard Cheah
http://www.iis.net/
http://msmvps.com/blogs/bernard/


"Jim" wrote in message
news:D9BE0E65-E250-401F-85A7-A6C5313FA5F4@microsoft.com...
> Hi
>
> Have reset IWAM password once again and problem still occurs.
>
> Baffled!!
>
> "Tiago Halm" wrote:
>
>> Jim,
>>
>> If you're still having this problem, seems its related to unsynch pwd of
>> IWAM account.
>> Check this to see if it helps.
>> http://support.microsoft.com/kb/297989
>>
>> Tiago Halm
>>
>>
>>

Re: Problem with IIS 5.1 running on XP professioal

Hi,

In the Security Event log:

Event Type: Failure Audit
Event Source: Security
Event Category: Account Logon
Event ID: 680
Date: 01/10/2007
Time: 14:37:06
User: NT AUTHORITY\SYSTEM
Computer: GRIMJIM
Description:
Logon attempt by: MICROSOFT_AUTHENTICATION_PACKAGE_V1_0
Logon account: IWAM_GRIMJIM
Source Workstation: GRIMJIM
Error Code: 0xC000006A


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

and

Event Type: Failure Audit
Event Source: Security
Event Category: Logon/Logoff
Event ID: 529
Date: 01/10/2007
Time: 14:37:06
User: NT AUTHORITY\SYSTEM
Computer: GRIMJIM
Description:
Logon Failure:
Reason: Unknown user name or bad password
User Name: IWAM_GRIMJIM
Domain: GRIMJIM
Logon Type: 4
Logon Process: DCOMSCM
Authentication Package: Negotiate
Workstation Name: GRIMJIM

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

In the System Event:

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10004
Date: 01/10/2007
Time: 14:37:06
User: N/A
Computer: GRIMJIM
Description:
DCOM got error "Logon failure: unknown user name or bad password. " and was
unable to logon .\IWAM_GRIMJIM in order to run the server:
{3D14228D-FBE1-11D0-995D-00C04FD919C1}

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

and

Event Type: Warning
Event Source: W3SVC
Event Category: None
Event ID: 36
Date: 01/10/2007
Time: 14:37:06
User: N/A
Computer: GRIMJIM
Description:
The server failed to load application '/LM/W3SVC/1/ROOT/IISHELP'. The error
was 'The server process could not be started because the configured identity
is incorrect. Check the username and password.
'.
For additional information specific to this message please visit the
Microsoft Online Support site located at:
http://www.microsoft.com/contentredirect.asp.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Regards

Jim


"Bernard Cheah [MVP]" wrote:

> well, what's the latest event log error ?
>
> --
> Regards,
> Bernard Cheah
> http://www.iis.net/
> http://msmvps.com/blogs/bernard/
>
>
> "Jim" wrote in message
> news:D9BE0E65-E250-401F-85A7-A6C5313FA5F4@microsoft.com...
> > Hi
> >
> > Have reset IWAM password once again and problem still occurs.
> >
> > Baffled!!
> >
> > "Tiago Halm" wrote:
> >
> >> Jim,
> >>
> >> If you're still having this problem, seems its related to unsynch pwd of
> >> IWAM account.
> >> Check this to see if it helps.
> >> http://support.microsoft.com/kb/297989
> >>
> >> Tiago Halm
> >>
> >>
> >>
>
>
>

Re: Problem with IIS 5.1 running on XP professioal

Which method you use? reset?
any error msgs when you resync the password?


--
Regards,
Bernard Cheah
http://www.iis.net/
http://msmvps.com/blogs/bernard/


"Jim" wrote in message
news:D292C163-E7A7-4520-B23A-8B1F085E572B@microsoft.com...
> Hi,
>
> In the Security Event log:
>
> Event Type: Failure Audit
> Event Source: Security
> Event Category: Account Logon
> Event ID: 680
> Date: 01/10/2007
> Time: 14:37:06
> User: NT AUTHORITY\SYSTEM
> Computer: GRIMJIM
> Description:
> Logon attempt by: MICROSOFT_AUTHENTICATION_PACKAGE_V1_0
> Logon account: IWAM_GRIMJIM
> Source Workstation: GRIMJIM
> Error Code: 0xC000006A
>
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
> and
>
> Event Type: Failure Audit
> Event Source: Security
> Event Category: Logon/Logoff
> Event ID: 529
> Date: 01/10/2007
> Time: 14:37:06
> User: NT AUTHORITY\SYSTEM
> Computer: GRIMJIM
> Description:
> Logon Failure:
> Reason: Unknown user name or bad password
> User Name: IWAM_GRIMJIM
> Domain: GRIMJIM
> Logon Type: 4
> Logon Process: DCOMSCM
> Authentication Package: Negotiate
> Workstation Name: GRIMJIM
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
> In the System Event:
>
> Event Type: Error
> Event Source: DCOM
> Event Category: None
> Event ID: 10004
> Date: 01/10/2007
> Time: 14:37:06
> User: N/A
> Computer: GRIMJIM
> Description:
> DCOM got error "Logon failure: unknown user name or bad password. " and
> was
> unable to logon .\IWAM_GRIMJIM in order to run the server:
> {3D14228D-FBE1-11D0-995D-00C04FD919C1}
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
> and
>
> Event Type: Warning
> Event Source: W3SVC
> Event Category: None
> Event ID: 36
> Date: 01/10/2007
> Time: 14:37:06
> User: N/A
> Computer: GRIMJIM
> Description:
> The server failed to load application '/LM/W3SVC/1/ROOT/IISHELP'. The
> error
> was 'The server process could not be started because the configured
> identity
> is incorrect. Check the username and password.
> '.
> For additional information specific to this message please visit the
> Microsoft Online Support site located at:
> http://www.microsoft.com/contentredirect.asp.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
> Regards
>
> Jim
>
>
> "Bernard Cheah [MVP]" wrote:
>
>> well, what's the latest event log error ?
>>
>> --
>> Regards,
>> Bernard Cheah
>> http://www.iis.net/
>> http://msmvps.com/blogs/bernard/
>>
>>
>> "Jim" wrote in message
>> news:D9BE0E65-E250-401F-85A7-A6C5313FA5F4@microsoft.com...
>> > Hi
>> >
>> > Have reset IWAM password once again and problem still occurs.
>> >
>> > Baffled!!
>> >
>> > "Tiago Halm" wrote:
>> >
>> >> Jim,
>> >>
>> >> If you're still having this problem, seems its related to unsynch pwd
>> >> of
>> >> IWAM account.
>> >> Check this to see if it helps.
>> >> http://support.microsoft.com/kb/297989
>> >>
>> >> Tiago Halm
>> >>
>> >>
>> >>
>>
>>
>>

Re: Problem with IIS 5.1 running on XP professioal

Hi,

I am resyncing as follows (as laid out in
http://support.microsoft.com/kb/297989 ):

cscript.exe synciwam.vbs -v

I get the following response:

Microsoft Windows Script Host Version 5.6
Copyright Microsoft Corporation 1996-2001. All rights reserved.

IIS Applications Defined:
Name, AppIsolated, Package ID
ROOT, 2
IISHelp, 2,

Out of process applications defined:
Count: 1
{3D14228D-FBE1-11d0-995D-00C04FD919C1}

Error: 1AD: ActiveX component can't create object

Not sure what this means.

No problems with resetting IIS. Stops and starts OK.

Jim


"Bernard Cheah [MVP]" wrote:

> Which method you use? reset?
> any error msgs when you resync the password?
>
>
> --
> Regards,
> Bernard Cheah
> http://www.iis.net/
> http://msmvps.com/blogs/bernard/
>
>
> "Jim" wrote in message
> news:D292C163-E7A7-4520-B23A-8B1F085E572B@microsoft.com...

Re: Problem with IIS 5.1 running on XP professioal

Mmm... COM+ catalog problem I guess. can you try this 2 KB then resync
again.
PRB: Cannot Expand "My Computer" in Component Services MMC Snap-In
http://support.microsoft.com/?id=301919
HOW TO: Troubleshoot ASP in IIS 5.
http://support.microsoft.com/?id=309051



--
Regards,
Bernard Cheah
http://www.iis.net/
http://msmvps.com/blogs/bernard/


"Jim" wrote in message
news:5D1D90C1-5A64-4AFD-8A3C-82B9346B0309@microsoft.com...
> Hi,
>
> I am resyncing as follows (as laid out in
> http://support.microsoft.com/kb/297989 ):
>
> cscript.exe synciwam.vbs -v
>
> I get the following response:
>
> Microsoft Windows Script Host Version 5.6
> Copyright Microsoft Corporation 1996-2001. All rights reserved.
>
> IIS Applications Defined:
> Name, AppIsolated, Package ID
> ROOT, 2
> IISHelp, 2,
>
> Out of process applications defined:
> Count: 1
> {3D14228D-FBE1-11d0-995D-00C04FD919C1}
>
> Error: 1AD: ActiveX component can't create object
>
> Not sure what this means.
>
> No problems with resetting IIS. Stops and starts OK.
>
> Jim
>
>
> "Bernard Cheah [MVP]" wrote:
>
>> Which method you use? reset?
>> any error msgs when you resync the password?
>>
>>
>> --
>> Regards,
>> Bernard Cheah
>> http://www.iis.net/
>> http://msmvps.com/blogs/bernard/
>>
>>
>> "Jim" wrote in message
>> news:D292C163-E7A7-4520-B23A-8B1F085E572B@microsoft.com...
>
>
>

Re: Problem with IIS 5.1 running on XP professioal

Hi,

Followed all KB guidance but to no avail.

Reinstalled component services as per KB 301919. Have established (following
KB 309051) that when setting application protection for the web site to low
..asp pages do load and display. On setting it back to medium problem returns.
Error message in (application) event:

Event Type: Error
Event Source: COM+
Event Category: Unknown
Event ID: 4689
Date: 06/10/2007
Time: 21:04:24
User: N/A
Computer: GRIMJIM
Description:
The run-time environment has detected an inconsistency in its internal
state. This indicates a potential instability in the process that could be
caused by the custom components running in the COM+ application, the
components they make use of, or other factors. Error in
d:\qxp_slp\com\com1x\src\comsvcs\txprop\dtcinfo.cpp(158), hr = 8000ffff:
TransactionManager->GetWhereaboutsSize

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

and in the system event:

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7031
Date: 06/10/2007
Time: 21:04:24
User: N/A
Computer: GRIMJIM
Description:
The COM+ System Application service terminated unexpectedly. It has done
this 1 time(s). The following corrective action will be taken in 1000
milliseconds: Restart the service.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

At stage 3 - when referring to KB255770 - if I try to expand component
services, computers, my computer and then com+ applications, I get a dialogue
box with the following:

An error occured while processing the last operation.
Error code 80080005 - Server execution failed

The event log may contain additional troubleshooting information.

The event log contains the same messages as outlined above.

One other piece of information in the application event is as follows:

Event Type: Information
Event Source: COM+
Event Category: (117)
Event ID: 778
Date: 06/10/2007
Time: 21:34:30
User: N/A
Computer: GRIMJIM
Description:
Application image dump failed.
Server Application ID: {02D4B3F1-FD88-11D1-960D-00805FC79235}
Server Application Instance ID:
{7FF5ECEE-FC11-4260-80B5-9E32E54B3450}
Server Application Name: System Application
Error Code = 0x80004005 : Unspecified error
COM+ Services Internals Information:
File: d:\qxp_slp\com\com1x\src\shared\util\svcerr.cpp, Line: 1259
Comsvcs.dll file version: ENU 2001.12.4414.308 shp

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Not sure whether this is relevant.

Where now?

Jim


"Bernard Cheah [MVP]" wrote:

> Mmm... COM+ catalog problem I guess. can you try this 2 KB then resync
> again.
> PRB: Cannot Expand "My Computer" in Component Services MMC Snap-In
> http://support.microsoft.com/?id=301919
> HOW TO: Troubleshoot ASP in IIS 5.
> http://support.microsoft.com/?id=309051
>
>
>
> --
> Regards,
> Bernard Cheah
> http://www.iis.net/
> http://msmvps.com/blogs/bernard/
>
>

Re: Problem with IIS 5.1 running on XP professioal

Mmm... first make sure you can always expand the com+ catalog.
so per the first kb, you can expand component services node already?


then in the other kb step 3. if you put iwam user to administrator group,
does it load the asp
in medium or high? if yes this is permission isue. try the step 3 KBs on
resync and etc.

then you can jump to step 5 to reregister all components.

then remove iwam from admin group, browse again if same error, try step 4 to
use filemon to trace the access issue.

--
Regards,
Bernard Cheah
http://www.iis.net/
http://msmvps.com/blogs/bernard/


"Jim" wrote in message
news:0512D7C2-CB4F-4D4F-8350-77642C4CD5F2@microsoft.com...
> Hi,
>
> Followed all KB guidance but to no avail.
>
> Reinstalled component services as per KB 301919. Have established
> (following
> KB 309051) that when setting application protection for the web site to
> low
> .asp pages do load and display. On setting it back to medium problem
> returns.
> Error message in (application) event:
>
> Event Type: Error
> Event Source: COM+
> Event Category: Unknown
> Event ID: 4689
> Date: 06/10/2007
> Time: 21:04:24
> User: N/A
> Computer: GRIMJIM
> Description:
> The run-time environment has detected an inconsistency in its internal
> state. This indicates a potential instability in the process that could be
> caused by the custom components running in the COM+ application, the
> components they make use of, or other factors. Error in
> d:\qxp_slp\com\com1x\src\comsvcs\txprop\dtcinfo.cpp(158), hr = 8000ffff:
> TransactionManager->GetWhereaboutsSize
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
> and in the system event:
>
> Event Type: Error
> Event Source: Service Control Manager
> Event Category: None
> Event ID: 7031
> Date: 06/10/2007
> Time: 21:04:24
> User: N/A
> Computer: GRIMJIM
> Description:
> The COM+ System Application service terminated unexpectedly. It has done
> this 1 time(s). The following corrective action will be taken in 1000
> milliseconds: Restart the service.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
> At stage 3 - when referring to KB255770 - if I try to expand component
> services, computers, my computer and then com+ applications, I get a
> dialogue
> box with the following:
>
> An error occured while processing the last operation.
> Error code 80080005 - Server execution failed
>
> The event log may contain additional troubleshooting information.
>
> The event log contains the same messages as outlined above.
>
> One other piece of information in the application event is as follows:
>
> Event Type: Information
> Event Source: COM+
> Event Category: (117)
> Event ID: 778
> Date: 06/10/2007
> Time: 21:34:30
> User: N/A
> Computer: GRIMJIM
> Description:
> Application image dump failed.
> Server Application ID: {02D4B3F1-FD88-11D1-960D-00805FC79235}
> Server Application Instance ID:
> {7FF5ECEE-FC11-4260-80B5-9E32E54B3450}
> Server Application Name: System Application
> Error Code = 0x80004005 : Unspecified error
> COM+ Services Internals Information:
> File: d:\qxp_slp\com\com1x\src\shared\util\svcerr.cpp, Line: 1259
> Comsvcs.dll file version: ENU 2001.12.4414.308 shp
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
> Not sure whether this is relevant.
>
> Where now?
>
> Jim
>
>
> "Bernard Cheah [MVP]" wrote:
>
>> Mmm... COM+ catalog problem I guess. can you try this 2 KB then resync
>> again.
>> PRB: Cannot Expand "My Computer" in Component Services MMC Snap-In
>> http://support.microsoft.com/?id=301919
>> HOW TO: Troubleshoot ASP in IIS 5.
>> http://support.microsoft.com/?id=309051
>>
>>
>>
>> --
>> Regards,
>> Bernard Cheah
>> http://www.iis.net/
>> http://msmvps.com/blogs/bernard/
>>
>>
>

Re: Problem with IIS 5.1 running on XP professioal

Hi,

"Bernard Cheah [MVP]" wrote:

> Mmm... first make sure you can always expand the com+ catalog.
> so per the first kb, you can expand component services node already?
>

This is where I need to take the issue stage by stage.

I have followed the instructions in KB 301919 and reinstalled component
services.

When I open the Compopnent Services MMC and click to expand Component
Services and then Computers and then My Computer I get the following 3 nodes:

COM+ Applications
DCOM Config
Distributed Transaction Coordinator

When I try to expand the COM+ Applications node I still get the following
error message:

An error message occurred while processing the last operation
Error code 80080005 - Server execution failed
The event log may contain additional troubleshooting information

In the application event log I get the following error message:

Event Type: Error
Event Source: COM+
Event Category: Unknown
Event ID: 4689
Date: 08/10/2007
Time: 13:18:51
User: N/A
Computer: GRIMJIM
Description:
The run-time environment has detected an inconsistency in its internal
state. This indicates a potential instability in the process that could be
caused by the custom components running in the COM+ application, the
components they make use of, or other factors. Error in
d:\qxp_slp\com\com1x\src\comsvcs\txprop\dtcinfo.cpp(158), hr = 8000ffff:
TransactionManager->GetWhereaboutsSize

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Until I can resolve this presumably I can't proceed to the next KB.

However,

>
> then in the other kb step 3. if you put iwam user to administrator group,
> does it load the asp
> in medium or high? if yes this is permission isue. try the step 3 KBs on
> resync and etc.

No - asp does not load. I get the following error:

Server Application Error
The server has encountered an error while loading an application during the
processing of your request. Please refer to the event log for more detail
information. Please contact the server administrator for assistance.

In the System Event I get a warning:

Event Type: Warning
Event Source: W3SVC
Event Category: None
Event ID: 36
Date: 08/10/2007
Time: 13:32:07
User: N/A
Computer: GRIMJIM
Description:
The server failed to load application '/LM/W3SVC/1/ROOT/IISHELP'. The error
was 'No such interface supported
'.
For additional information specific to this message please visit the
Microsoft Online Support site located at:
http://www.microsoft.com/contentredirect.asp.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


>
> then you can jump to step 5 to reregister all components.
>

With regard to step 5 the NT AUTHORITY\Authenticated Users and NT
AUTHORITY\INTERACTIVE entries are present in the Users group.

Wondering if a complete reinstall of the OS and Applications might be the
only answer.

Jim