Mail taking a long time

Hi all,

I'm sending mail to another company, they claim they
don't get it right away. It gets sent out by a cronjob
every day at 4:00 PM. My maillog has this:

Oct 24 16:01:15 hedwig sm-mta[30845]: l9OK1BYB030842:
to=,
ctladdr= (1000/100), delay=00:00:04,
xdelay=00:00:04, mailer=esmtp, pri=124311, relay=mx.dandy.net.
[209.128.224.7], dsn=2.0.0, stat=Sent (Ok: queued as C8048303321)

I believe this means that the mail arrived at their location
and was put into a queue there. And we are not to blame for
the delay. Can anyone confirm this? Or is this some issue
with my mailserver? Why would their mailserver be queueing
mail?

Thanks

Julien

Re: Mail taking a long time

On 10/25/07 09:17, Julien Mills wrote:
> I'm sending mail to another company, they claim they don't get it
> right away. It gets sent out by a cronjob every day at 4:00 PM. My
> maillog has this:
>
> Oct 24 16:01:15 hedwig sm-mta[30845]: l9OK1BYB030842:
> to=,
> ctladdr= (1000/100), delay=00:00:04,
> xdelay=00:00:04, mailer=esmtp, pri=124311, relay=mx.dandy.net.
> [209.128.224.7], dsn=2.0.0, stat=Sent (Ok: queued as C8048303321)
>
> I believe this means that the mail arrived at their location and was
> put into a queue there. And we are not to blame for the delay. Can
> anyone confirm this? Or is this some issue with my mailserver? Why
> would their mailserver be queueing mail?

You are correct in thinking that the other companies mail server is
accepting responsibility for the message at 16;01:04. I would show the
other company the log entry and ask them what logs they have for message
ID C8048303321. I think they will find that they have an entry very
close to the time your server hands it off to them (clock skew...) with
a lag somewhere in their system.

As far as to why the server is queuing the message as you say, this may
just be poor wording on their MTAs part, or it may be based on load, or
it may pass through spam filters via mail queues. What ever the reason,
I do not believe that the problem is yours.

I would ask the recipient of your message for a copy of the headers from
the message, specifically the received headers so you can see where the
message was when.



Grant. . . .

Re: Mail taking a long time

On Thu, 25 Oct 2007 09:46:46 -0500, Grant Taylor wrote:

>> I'm sending mail to another company, they claim they don't get it right
>> away. It gets sent out by a cronjob every day at 4:00 PM. My maillog
>> has this:
>>
>> Oct 24 16:01:15 hedwig sm-mta[30845]: l9OK1BYB030842:
>> to=,
>> ctladdr= (1000/100), delay=00:00:04,
>> xdelay=00:00:04, mailer=esmtp, pri=124311, relay=mx.dandy.net.
>> [209.128.224.7], dsn=2.0.0, stat=Sent (Ok: queued as C8048303321)
>>
>> I believe this means that the mail arrived at their location and was
>> put into a queue there.

> You are correct in thinking that the other companies mail server is
> accepting responsibility for the message at 16;01:04

Grant, thanks for the answer, they're getting things checked out.

Re: Mail taking a long time

On 10/25/07 11:33, Julien Mills wrote:
> Grant, thanks for the answer, they're getting things checked out.

You are quite welcome.



Grant. . . .