IIS Service Unavailable

Hello all. IIS is on a domain / exchange 2003 box and all has been well until
yesterday. Web and pop3 stopped working well got the pop3 backup and working
and the apps work but if you browse a web you recieve an service unavailable.
Have been searching for hours found great tools to trouble shoot iis but no
luck. I check security and that seems to be fine. Here is an event error

Source W3SVC
Event ID 1039
A process serving application pool 'DefaultAppPool' reported a failure. The
process id was '21456'. The data field contains the error number.

AND EVENT 1002
Application pool 'DefaultAppPool' is being automatically disabled due to a
series of failures in the process(es) serving that application pool

OWA works and smtp seems to be fine so any help would be greatly a appreciated

Re: IIS Service Unavailable

Hello,

What does the data field containing the error number contain?


--
Regards,
Kristofer Gafvert
http://www.gafvert.info/iis/ - IIS Related Info


Bill wrote:

>Hello all. IIS is on a domain / exchange 2003 box and all has been well
>until
>yesterday. Web and pop3 stopped working well got the pop3 backup and
>working
>and the apps work but if you browse a web you recieve an service
>unavailable.
>Have been searching for hours found great tools to trouble shoot iis but no
>luck. I check security and that seems to be fine. Here is an event error
>
>Source W3SVC
>Event ID 1039
>A process serving application pool 'DefaultAppPool' reported a failure. The
>process id was '21456'. The data field contains the error number.
>
>AND EVENT 1002
>Application pool 'DefaultAppPool' is being automatically disabled due to a
>series of failures in the process(es) serving that application pool
>
>OWA works and smtp seems to be fine so any help would be greatly a
>appreciated

Re: IIS Service Unavailable

how do i get that ? sorry

"Kristofer Gafvert" wrote:

> Hello,
>
> What does the data field containing the error number contain?
>
>
> --
> Regards,
> Kristofer Gafvert
> http://www.gafvert.info/iis/ - IIS Related Info
>
>
> Bill wrote:
>
> >Hello all. IIS is on a domain / exchange 2003 box and all has been well
> >until
> >yesterday. Web and pop3 stopped working well got the pop3 backup and
> >working
> >and the apps work but if you browse a web you recieve an service
> >unavailable.
> >Have been searching for hours found great tools to trouble shoot iis but no
> >luck. I check security and that seems to be fine. Here is an event error
> >
> >Source W3SVC
> >Event ID 1039
> >A process serving application pool 'DefaultAppPool' reported a failure. The
> >process id was '21456'. The data field contains the error number.
> >
> >AND EVENT 1002
> >Application pool 'DefaultAppPool' is being automatically disabled due to a
> >series of failures in the process(es) serving that application pool
> >
> >OWA works and smtp seems to be fine so any help would be greatly a
> >appreciated
>

Re: IIS Service Unavailable

In the event log. You posted:

Source W3SVC
Event ID 1039
A process serving application pool 'DefaultAppPool' reported a failure. The
process id was '21456'. The data field contains the error number.

The event should contain an error number in the data field (bottom of the
event entry). Click the copy button and paste everything here, and we will
get it.


--
Regards,
Kristofer Gafvert
http://www.gafvert.info/iis/ - IIS Related Info


Bill wrote:

>how do i get that ? sorry
>
>"Kristofer Gafvert" wrote:
>
>>Hello,
>>
>>What does the data field containing the error number contain?
>>
>>
>>--
>>Regards,
>>Kristofer Gafvert
>>http://www.gafvert.info/iis/ - IIS Related Info
>>
>>
>>Bill wrote:
>>
>>>Hello all. IIS is on a domain / exchange 2003 box and all has been well
>>>until
>>>yesterday. Web and pop3 stopped working well got the pop3 backup and
>>>working
>>>and the apps work but if you browse a web you recieve an service
>>>unavailable.
>>>Have been searching for hours found great tools to trouble shoot iis but
>>>no
>>>luck. I check security and that seems to be fine. Here is an event error
>>>
>>>Source W3SVC
>>>Event ID 1039
>>>A process serving application pool 'DefaultAppPool' reported a failure.
>>>The
>>>process id was '21456'. The data field contains the error number.
>>>
>>>AND EVENT 1002
>>>Application pool 'DefaultAppPool' is being automatically disabled due to
>>>a
>>>series of failures in the process(es) serving that application pool
>>>
>>>OWA works and smtp seems to be fine so any help would be greatly a
>>>appreciated
>>

Re: IIS Service Unavailable

da sorry was being brain dead
0000: 05 00 07 80

"Kristofer Gafvert" wrote:

> In the event log. You posted:
>
> Source W3SVC
> Event ID 1039
> A process serving application pool 'DefaultAppPool' reported a failure. The
> process id was '21456'. The data field contains the error number.
>
> The event should contain an error number in the data field (bottom of the
> event entry). Click the copy button and paste everything here, and we will
> get it.
>
>
> --
> Regards,
> Kristofer Gafvert
> http://www.gafvert.info/iis/ - IIS Related Info
>
>
> Bill wrote:
>
> >how do i get that ? sorry
> >
> >"Kristofer Gafvert" wrote:
> >
> >>Hello,
> >>
> >>What does the data field containing the error number contain?
> >>
> >>
> >>--
> >>Regards,
> >>Kristofer Gafvert
> >>http://www.gafvert.info/iis/ - IIS Related Info
> >>
> >>
> >>Bill wrote:
> >>
> >>>Hello all. IIS is on a domain / exchange 2003 box and all has been well
> >>>until
> >>>yesterday. Web and pop3 stopped working well got the pop3 backup and
> >>>working
> >>>and the apps work but if you browse a web you recieve an service
> >>>unavailable.
> >>>Have been searching for hours found great tools to trouble shoot iis but
> >>>no
> >>>luck. I check security and that seems to be fine. Here is an event error
> >>>
> >>>Source W3SVC
> >>>Event ID 1039
> >>>A process serving application pool 'DefaultAppPool' reported a failure.
> >>>The
> >>>process id was '21456'. The data field contains the error number.
> >>>
> >>>AND EVENT 1002
> >>>Application pool 'DefaultAppPool' is being automatically disabled due to
> >>>a
> >>>series of failures in the process(es) serving that application pool
> >>>
> >>>OWA works and smtp seems to be fine so any help would be greatly a
> >>>appreciated
> >>
>

Re: IIS Service Unavailable

Hi,

This is an access denied error (0x80070005). I have reports that any (or
both) of the following will cause this to happen:

- The worker process is configured to use an identity different from Local
System
- The Everyone group and the User group do not have the Bypass Traverse
Checking user right. By default, they have this user right.

Please make sure that the above is not true for you. There should be a KB
Article about how to check this, and i will see if i can find it.


--
Regards,
Kristofer Gafvert
http://www.gafvert.info/iis/ - IIS Related Info


Bill wrote:

>da sorry was being brain dead
>0000: 05 00 07 80
>
>"Kristofer Gafvert" wrote:
>
>>In the event log. You posted:
>>
>>Source W3SVC
>>Event ID 1039
>>A process serving application pool 'DefaultAppPool' reported a failure.
>>The
>>process id was '21456'. The data field contains the error number.
>>
>>The event should contain an error number in the data field (bottom of the
>>event entry). Click the copy button and paste everything here, and we will
>>get it.
>>
>>
>>--
>>Regards,
>>Kristofer Gafvert
>>http://www.gafvert.info/iis/ - IIS Related Info
>>
>>
>>Bill wrote:
>>
>>>how do i get that ? sorry
>>>
>>>"Kristofer Gafvert" wrote:
>>>
>>>>Hello,
>>>>
>>>>What does the data field containing the error number contain?
>>>>
>>>>
>>>>--
>>>>Regards,
>>>>Kristofer Gafvert
>>>>http://www.gafvert.info/iis/ - IIS Related Info
>>>>
>>>>
>>>>Bill wrote:
>>>>
>>>>>Hello all. IIS is on a domain / exchange 2003 box and all has been well
>>>>>until
>>>>>yesterday. Web and pop3 stopped working well got the pop3 backup and
>>>>>working
>>>>>and the apps work but if you browse a web you recieve an service
>>>>>unavailable.
>>>>>Have been searching for hours found great tools to trouble shoot iis but
>>>>>
>>>>>no
>>>>>luck. I check security and that seems to be fine. Here is an event error
>>>>>
>>>>>
>>>>>Source W3SVC
>>>>>Event ID 1039
>>>>>A process serving application pool 'DefaultAppPool' reported a failure.
>>>>>The
>>>>>process id was '21456'. The data field contains the error number.
>>>>>
>>>>>AND EVENT 1002
>>>>>Application pool 'DefaultAppPool' is being automatically disabled due to
>>>>>
>>>>>a
>>>>>series of failures in the process(es) serving that application pool
>>>>>
>>>>>OWA works and smtp seems to be fine so any help would be greatly a
>>>>>appreciated
>>>>
>>

Re: IIS Service Unavailable

This was the KB Article I was looking for:

http://support.microsoft.com/kb/896286

--
Regards,
Kristofer Gafvert
http://www.gafvert.info/iis/ - IIS Related Info


Kristofer Gafvert wrote:

>Hi,
>
>This is an access denied error (0x80070005). I have reports that any (or
>both) of the following will cause this to happen:
>
>- The worker process is configured to use an identity different from Local
>System
>- The Everyone group and the User group do not have the Bypass Traverse
>Checking user right. By default, they have this user right.
>
>Please make sure that the above is not true for you. There should be a KB
>Article about how to check this, and i will see if i can find it.

Re: IIS Service Unavailable

went thru and all the use;everyone and iis_wpg was already there. I really
thank you for all your help.

"Kristofer Gafvert" wrote:

> This was the KB Article I was looking for:
>
> http://support.microsoft.com/kb/896286
>
> --
> Regards,
> Kristofer Gafvert
> http://www.gafvert.info/iis/ - IIS Related Info
>
>
> Kristofer Gafvert wrote:
>
> >Hi,
> >
> >This is an access denied error (0x80070005). I have reports that any (or
> >both) of the following will cause this to happen:
> >
> >- The worker process is configured to use an identity different from Local
> >System
> >- The Everyone group and the User group do not have the Bypass Traverse
> >Checking user right. By default, they have this user right.
> >
> >Please make sure that the above is not true for you. There should be a KB
> >Article about how to check this, and i will see if i can find it.
>

Re: IIS Service Unavailable

Is there a utility that we could download to find out what user we are missing?

"Bill" wrote:

> went thru and all the use;everyone and iis_wpg was already there. I really
> thank you for all your help.
>
> "Kristofer Gafvert" wrote:
>
> > This was the KB Article I was looking for:
> >
> > http://support.microsoft.com/kb/896286
> >
> > --
> > Regards,
> > Kristofer Gafvert
> > http://www.gafvert.info/iis/ - IIS Related Info
> >
> >
> > Kristofer Gafvert wrote:
> >
> > >Hi,
> > >
> > >This is an access denied error (0x80070005). I have reports that any (or
> > >both) of the following will cause this to happen:
> > >
> > >- The worker process is configured to use an identity different from Local
> > >System
> > >- The Everyone group and the User group do not have the Bypass Traverse
> > >Checking user right. By default, they have this user right.
> > >
> > >Please make sure that the above is not true for you. There should be a KB
> > >Article about how to check this, and i will see if i can find it.
> >

Re: IIS Service Unavailable

This is a list of default permissions and user rights:

"Default permissions and user rights for IIS 6.0"
http://support.microsoft.com/kb/812614

--
Regards,
Kristofer Gafvert
http://www.gafvert.info/iis/ - IIS Related Info


Bill wrote:

>Is there a utility that we could download to find out what user we are
>missing?
>
>"Bill" wrote:
>
>>went thru and all the use;everyone and iis_wpg was already there. I really
>>thank you for all your help.
>>
>>"Kristofer Gafvert" wrote:
>>
>>>This was the KB Article I was looking for:
>>>
>>>http://support.microsoft.com/kb/896286
>>>
>>>--
>>>Regards,
>>>Kristofer Gafvert
>>>http://www.gafvert.info/iis/ - IIS Related Info
>>>
>>>
>>>Kristofer Gafvert wrote:
>>>
>>>>Hi,
>>>>
>>>>This is an access denied error (0x80070005). I have reports that any (or
>>>>both) of the following will cause this to happen:
>>>>
>>>>- The worker process is configured to use an identity different from
>>>>Local
>>>>System
>>>>- The Everyone group and the User group do not have the Bypass Traverse
>>>>Checking user right. By default, they have this user right.
>>>>
>>>>Please make sure that the above is not true for you. There should be a
>>>>KB
>>>>Article about how to check this, and i will see if i can find it.
>>>

Re: IIS Service Unavailable

Again Thanks for all your help. I will jump on the list and check it twice.

"Kristofer Gafvert" wrote:

> This is a list of default permissions and user rights:
>
> "Default permissions and user rights for IIS 6.0"
> http://support.microsoft.com/kb/812614
>
> --
> Regards,
> Kristofer Gafvert
> http://www.gafvert.info/iis/ - IIS Related Info
>
>
> Bill wrote:
>
> >Is there a utility that we could download to find out what user we are
> >missing?
> >
> >"Bill" wrote:
> >
> >>went thru and all the use;everyone and iis_wpg was already there. I really
> >>thank you for all your help.
> >>
> >>"Kristofer Gafvert" wrote:
> >>
> >>>This was the KB Article I was looking for:
> >>>
> >>>http://support.microsoft.com/kb/896286
> >>>
> >>>--
> >>>Regards,
> >>>Kristofer Gafvert
> >>>http://www.gafvert.info/iis/ - IIS Related Info
> >>>
> >>>
> >>>Kristofer Gafvert wrote:
> >>>
> >>>>Hi,
> >>>>
> >>>>This is an access denied error (0x80070005). I have reports that any (or
> >>>>both) of the following will cause this to happen:
> >>>>
> >>>>- The worker process is configured to use an identity different from
> >>>>Local
> >>>>System
> >>>>- The Everyone group and the User group do not have the Bypass Traverse
> >>>>Checking user right. By default, they have this user right.
> >>>>
> >>>>Please make sure that the above is not true for you. There should be a
> >>>>KB
> >>>>Article about how to check this, and i will see if i can find it.
> >>>
>

Re: IIS Service Unavailable

Well i thought i had went thru all but did find 3 that were missing now
getting a SceCli event id 1202 and i ran FIND /i "Cannot find"
%SYSTEMROOT%\Security\logs\winlogon.log saying it cannot find aspnet and
iss_wpg as users? Also had a The HTTP Filter DLL
\\?\C:\IISDebugTools\IISCHAgent.dll failed to load. The data is the error.

05 00 00 00
so at least we have a few erros now and i really thank you for your help so
i'm off to try and repair these .

"Kristofer Gafvert" wrote:

> This is a list of default permissions and user rights:
>
> "Default permissions and user rights for IIS 6.0"
> http://support.microsoft.com/kb/812614
>
> --
> Regards,
> Kristofer Gafvert
> http://www.gafvert.info/iis/ - IIS Related Info
>
>
> Bill wrote:
>
> >Is there a utility that we could download to find out what user we are
> >missing?
> >
> >"Bill" wrote:
> >
> >>went thru and all the use;everyone and iis_wpg was already there. I really
> >>thank you for all your help.
> >>
> >>"Kristofer Gafvert" wrote:
> >>
> >>>This was the KB Article I was looking for:
> >>>
> >>>http://support.microsoft.com/kb/896286
> >>>
> >>>--
> >>>Regards,
> >>>Kristofer Gafvert
> >>>http://www.gafvert.info/iis/ - IIS Related Info
> >>>
> >>>
> >>>Kristofer Gafvert wrote:
> >>>
> >>>>Hi,
> >>>>
> >>>>This is an access denied error (0x80070005). I have reports that any (or
> >>>>both) of the following will cause this to happen:
> >>>>
> >>>>- The worker process is configured to use an identity different from
> >>>>Local
> >>>>System
> >>>>- The Everyone group and the User group do not have the Bypass Traverse
> >>>>Checking user right. By default, they have this user right.
> >>>>
> >>>>Please make sure that the above is not true for you. There should be a
> >>>>KB
> >>>>Article about how to check this, and i will see if i can find it.
> >>>
>

Re: IIS Service Unavailable

Failure to load ISAPI Filter will cause the Application Pool to fail
to start up and result in 503 Service Unavailable.

I would remove that ISAPI Filter DLL (IISCHAgent.dll) and restart IIS,
and see how things go. It looks like you installed an older version of
IIS Crash Hang Agent and uninstalled it without removing completely
from IIs, thus leading to this situation.


//David
http://w3-4u.blogspot.com
http://blogs.msdn.com/David.Wang
//




On Nov 15, 10:49 am, Bill wrote:
> Well i thought i had went thru all but did find 3 that were missing now
> getting a SceCli event id 1202 and i ran FIND /i "Cannot find"
> %SYSTEMROOT%\Security\logs\winlogon.log saying it cannot find aspnet and
> iss_wpg as users? Also had a The HTTP Filter DLL
> \\?\C:\IISDebugTools\IISCHAgent.dll failed to load. The data is the error.
>
> 05 00 00 00
> so at least we have a few erros now and i really thank you for your help so
> i'm off to try and repair these .
>
>
>
> "Kristofer Gafvert" wrote:
> > This is a list of default permissions and user rights:
>
> > "Default permissions and user rights for IIS 6.0"
> >http://support.microsoft.com/kb/812614
>
> > --
> > Regards,
> > Kristofer Gafvert
> >http://www.gafvert.info/iis/- IIS Related Info
>
> > Bill wrote:
>
> > >Is there a utility that we could download to find out what user we are
> > >missing?
>
> > >"Bill" wrote:
>
> > >>went thru and all the use;everyone and iis_wpg was already there. I really
> > >>thank you for all your help.
>
> > >>"Kristofer Gafvert" wrote:
>
> > >>>This was the KB Article I was looking for:
>
> > >>>http://support.microsoft.com/kb/896286
>
> > >>>--
> > >>>Regards,
> > >>>Kristofer Gafvert
> > >>>http://www.gafvert.info/iis/- IIS Related Info
>
> > >>>Kristofer Gafvert wrote:
>
> > >>>>Hi,
>
> > >>>>This is an access denied error (0x80070005). I have reports that any (or
> > >>>>both) of the following will cause this to happen:
>
> > >>>>- The worker process is configured to use an identity different from
> > >>>>Local
> > >>>>System
> > >>>>- The Everyone group and the User group do not have the Bypass Traverse
> > >>>>Checking user right. By default, they have this user right.
>
> > >>>>Please make sure that the above is not true for you. There should be a
> > >>>>KB
> > >>>>Article about how to check this, and i will see if i can find it.- Hide quoted text -
>
> - Show quoted text -

Re: IIS Service Unavailable

First off must apoligize for not getting back to all that helped me out.
THanks for all the help and the issue is now gone. I'm soooo sorry i didn't
get back sooner. I uninstalled the software and everything is back to fine.
Everyone have an awesome Thanksgiving Day :o)

"David Wang" wrote:

> Failure to load ISAPI Filter will cause the Application Pool to fail
> to start up and result in 503 Service Unavailable.
>
> I would remove that ISAPI Filter DLL (IISCHAgent.dll) and restart IIS,
> and see how things go. It looks like you installed an older version of
> IIS Crash Hang Agent and uninstalled it without removing completely
> from IIs, thus leading to this situation.
>
>
> //David
> http://w3-4u.blogspot.com
> http://blogs.msdn.com/David.Wang
> //
>
>
>
>
> On Nov 15, 10:49 am, Bill wrote:
> > Well i thought i had went thru all but did find 3 that were missing now
> > getting a SceCli event id 1202 and i ran FIND /i "Cannot find"
> > %SYSTEMROOT%\Security\logs\winlogon.log saying it cannot find aspnet and
> > iss_wpg as users? Also had a The HTTP Filter DLL
> > \\?\C:\IISDebugTools\IISCHAgent.dll failed to load. The data is the error.
> >
> > 05 00 00 00
> > so at least we have a few erros now and i really thank you for your help so
> > i'm off to try and repair these .
> >
> >
> >
> > "Kristofer Gafvert" wrote:
> > > This is a list of default permissions and user rights:
> >
> > > "Default permissions and user rights for IIS 6.0"
> > >http://support.microsoft.com/kb/812614
> >
> > > --
> > > Regards,
> > > Kristofer Gafvert
> > >http://www.gafvert.info/iis/- IIS Related Info
> >
> > > Bill wrote:
> >
> > > >Is there a utility that we could download to find out what user we are
> > > >missing?
> >
> > > >"Bill" wrote:
> >
> > > >>went thru and all the use;everyone and iis_wpg was already there. I really
> > > >>thank you for all your help.
> >
> > > >>"Kristofer Gafvert" wrote:
> >
> > > >>>This was the KB Article I was looking for:
> >
> > > >>>http://support.microsoft.com/kb/896286
> >
> > > >>>--
> > > >>>Regards,
> > > >>>Kristofer Gafvert
> > > >>>http://www.gafvert.info/iis/- IIS Related Info
> >
> > > >>>Kristofer Gafvert wrote:
> >
> > > >>>>Hi,
> >
> > > >>>>This is an access denied error (0x80070005). I have reports that any (or
> > > >>>>both) of the following will cause this to happen:
> >
> > > >>>>- The worker process is configured to use an identity different from
> > > >>>>Local
> > > >>>>System
> > > >>>>- The Everyone group and the User group do not have the Bypass Traverse
> > > >>>>Checking user right. By default, they have this user right.
> >
> > > >>>>Please make sure that the above is not true for you. There should be a
> > > >>>>KB
> > > >>>>Article about how to check this, and i will see if i can find it.- Hide quoted text -
> >
> > - Show quoted text -
>
>