ASP"s no longer load

We're running a 2000 server with the latest services pack. We had tried
installing a help desk package on this server and had to remove it because it
does not run properly on a domain controller.

However after removing this application our ASP's in our website do not
work, also note that the Windows Update Page loads a blank screen. When you
try to load an ASP page, that was working previously we get the following
Internal Server Error:

Error Type:
msxml3.dll (0x80070005)
Access is denied.


I've done many searches and have tried many things to get this to work.
I've installed the MSXML3 with Service Pack 7. I've done this an repaired IE
6 all with no success. I've unregistred the MSXML3.dll and re-ran the MSXML3
sp7 after a reboot, still the same issue.

If anyone has some ideas of what else to try I'd appreciate it. We are at
the point that we may just rebuild, but we run Cisco Unity on this box so it
will take down a few apps if we do.

Thanks in advance.

JTT

Re: ASP"s no longer load

On Nov 21, 7:28 am, JTT wrote:
> We're running a 2000 server with the latest services pack. We had tried
> installing a help desk package on this server and had to remove it because it
> does not run properly on a domain controller.
>
> However after removing this application our ASP's in our website do not
> work, also note that the Windows Update Page loads a blank screen. When you
> try to load an ASP page, that was working previously we get the following
> Internal Server Error:
>
> Error Type:
> msxml3.dll (0x80070005)
> Access is denied.
>
> I've done many searches and have tried many things to get this to work.
> I've installed the MSXML3 with Service Pack 7. I've done this an repaired IE
> 6 all with no success. I've unregistred the MSXML3.dll and re-ran the MSXML3
> sp7 after a reboot, still the same issue.
>
> If anyone has some ideas of what else to try I'd appreciate it. We are at
> the point that we may just rebuild, but we run Cisco Unity on this box so it
> will take down a few apps if we do.
>
> Thanks in advance.
>
> JTT


I suggest you take this experience as a lesson to never change a
Domain Controller's configuration (including applications) without
first verifying through documentation/support that the application
SUPPORTS a domain controller.

Right now, all we know is that you gave that helpdesk application
complete control over your domain, and you have no idea what it did to
break things. You have to endure this pain so that you won't ever
allow this cavalier action again.

Personally, I would abstain from soliciting for other people's ideas
on how to fix the situation because that doesn't fix the core issue
that you (or someone else) would freely install unsupported
applications on a critical infrastructure server like a Domain
Controller. That is more devastating to your organization than finding
a fix for the current issue.


//David
http://w3-4u.blogspot.com
http://blogs.msdn.com/David.Wang
//

Re: ASP"s no longer load

Hi,

If you are using MSXML3 to call some remote resources(e.g: a Web Service)
which requires authentication, then the error may be caused by IE's
Intranet Zone setting. The profile made available to an IIS application is
that of the "default user." On a web server, the default user profile may
not include an entry for the requested web site to be considered an
Intranet site; therefore, the security settings for the Internet zone are
applied.

On the web server machine, you can add the site as a new key under:

HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersio n\Internet
Settings\ZoneMap\Domains

Then add an entry of "*" with a value of 1 to the new key, e.g:

HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersio n\Internet
Settings\ZoneMap\Domains\www.yourdomain.com

Description of Internet Explorer security zones registry entries (182569)
http://support.microsoft.com/default.aspx?scid=KB;EN-US;1825 69

INFO: Security Ramifications for IIS Applications (158229)
http://support.microsoft.com/default.aspx?scid=KB;EN-US;1582 29

I hope the information helps.

Have a nice weekend.

Sincerely,

WenJun Zhang

Microsoft Online Community Support

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