Production Support Consultants required
am 31.01.2008 20:15:22 von Mike= = = > Please forward profiles to abdul.khan@pyramidci.com
Please let me know if you have any references fro the following
requirements:
Production Support/UNIX Shell Scripting
Herdon VA
6 Months
About the Position:
Sr. Production Support Engineer is responsible for supporting the
operations of critical 24x7 CADS applications. Responsibilities
include periodic 24x7 on-call support, daily support of the backend of
multiple CADS applications, participation in risk management
processes, scripting, and collection of data and preparation of
reports, as well as, research as directed by management. They will
need to work closely with Development, Configuration Management and
Quality Assurance teams.
Qualifications:
Must-Have Skills:
.. At least 2-4 years of experience in production support of highly
available large enterprise systems.
.. Bachelor's degree in Engineering, Information Systems, Computer
Science or equivalent work experience.
.. Experience with MS Project, and knowledge of problem and change
management tools, such as Clear Case, Clear Quest and/or Remedy is
helpful.
.. Good presentation skills and using products from the MS Office suite
such as Excel, Word, and Power Point will be considered a plus.
.. Demonstrated success supporting a critical application in a large
enterprise environment
.. 1-4 years UNIX experience with strong shell scripting and SQL
skills
.. Knowledge of database experience (Sybase and/or Oracle) helpful
.. Understanding of Internet Infrastructure component functionality and
network architecture, such as DNS, routing, firewalls, load balancers
.. Knowledge of the software development lifecycle desired
.. Good customer support, writing and communication skills
.. Able to put together concise reports on information researched for
technical, business and management audiences
.. Familiarity with Mortgage business is helpful
.. Candidate must possess good customer support/communication skills
and be very flexible, able to quickly adjust priorities to meet
rapidly changing business needs.
.. Job responsibilities include periodic 24x7 on-call support
Production Support
Herdon VA
6 Months
Provide 24x7 production support. Monitor the application. Comply with
Sarbanes-Oxley control requirements. Identify and implement
improvements to the support process.
.. Participate in changes to the system from a production support
perspective; understand the requirements and solutions that will be
implemented; determine monitoring that will be needed for the
solutions.
.. Conduct technical activities for user acceptance testing.
.. Ensure all activities adhere to corporate standards and procedures.
.. Candidates must have a proven ability to successfully juggle
multiple responsibilities simultaneously. The candidate must be
comfortable working with applications in multiple areas of the
business pipeline and demonstrate consideration of the bigger picture
when identifying solutions.
.. The candidate must be comfortable working in an environment
requiring 7x24 support.
.. Candidate must be willing to learn additional platforms and
applications as the position will require supporting of multiple
platforms and applications.
.. Bachelor's degree in Computer Science or related field, or an
equivalent combination of education and/or experience.
.. 5 or more years of experience developing code, in a J2EE
environment. Must have experience with Oracle Databases.
.. Mastery of software tools, platforms, processes, and languages such
as Java.
.. Familiarity with the mortgage business.
.. Practical experience using CM CVS software.
.. Expert analysis, decision-making, leadership and communication
(verbal and written) skills.
.. 2 or more years of production support experience.
.. Familiarity with Sarbanes-Oxley control requirements is a plus.
Knowledge of the following required: J2EE Development, Oracle, JRules,
Struts, WLS, JAVA, Microsoft Project.