IIS -related BSOD - minidump included
am 31.01.2008 07:25:00 von DenisLaskovHello All
There is BSOD error we have on our Web-server. :
"Error code 1000007e, parameter1 c0000005, parameter2 ba028c80, parameter3
ba166c3c, parameter4 ba166938"
OS: Windows 2003 server Standart R2
IIS: version 6
Minidump data:
"Windows Server 2003 Kernel Version 3790 (Service Pack 2) MP (4 procs) Free
x86 compatible
Product: Server, suite: TerminalServer SingleUserTS
Built by: 3790.srv03_sp2_gdr.070304-2240
Kernel base = 0x80800000 PsLoadedModuleList = 0x808a6ea8
Debug session time: Mon Jan 28 08:49:13.249 2008 (GMT+2)
System Uptime: 5 days 19:27:01.468
************************************************************
* Bugcheck Analysis
*
************************************************************ *******************
Use !analyze -v to get detailed debugging information.
BugCheck 1000007E, {c0000005, ba028c80, ba166c3c, ba166938}
Probably caused by : HTTP.sys ( HTTP!UlLogHttpHit+e )
Followup: MachineOwner
************************************************************
* Bugcheck Analysis *
************************************************************
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck. Usually the exception address pinpoints the
driver/function that caused the problem. Always note this address as well as
the link date of the driver/image that contains this address. Some common
problems are exception code 0x80000003. This means a hard coded breakpoint
or assertion was hit, but this system was booted /NODEBUG. This is not
supposed to happen as developers should never have hardcoded breakpoints in
retail code, but ...
If this happens, make sure a debugger gets connected, and the system is
booted /DEBUG. This will let us see why this breakpoint is happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: ba028c80, The address that the exception occurred at
Arg3: ba166c3c, Exception Record Address
Arg4: ba166938, Context Record Address
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx
referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
HTTP!UlLogHttpHit+e
ba028c80 8bb0c4020000 mov esi,dword ptr [eax+2C4h]
EXCEPTION_RECORD: ba166c3c -- (.exr 0xffffffffba166c3c)
ExceptionAddress: ba028c80 (HTTP!UlLogHttpHit+0x0000000e)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000000
Parameter[1]: 000002c4
Attempt to read from address 000002c4
CONTEXT: ba166938 -- (.cxr 0xffffffffba166938)
eax=00000000 ebx=f89fc000 ecx=000001fa edx=853fc1f8 esi=f89fc000 edi=85d20d48
eip=ba028c80 esp=ba166d04 ebp=ba166d10 iopl=0 nv up ei pl zr na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246
HTTP!UlLogHttpHit+0xe:
ba028c80 8bb0c4020000 mov esi,dword ptr [eax+2C4h]
ds:0023:000002c4=????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: NULL_CLASS_PTR_DEREFERENCE
CURRENT_IRQL: 0
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced
memory at 0x%08lx. The memory could not be %s.
READ_ADDRESS: 000002c4
BUGCHECK_STR: 0x7E
EXCEPTION_STR: 0x0
LAST_CONTROL_TRANSFER: from ba000f15 to ba028c80
STACK_TEXT:
FOLLOWUP_IP:
HTTP!UlLogHttpHit+e
ba028c80 8bb0c4020000 mov esi,dword ptr [eax+2C4h]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: HTTP!UlLogHttpHit+e
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: HTTP
IMAGE_NAME: HTTP.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 45d6a07c
STACK_COMMAND: .cxr 0xffffffffba166938 ; kb
FAILURE_BUCKET_ID: 0x7E_HTTP!UlLogHttpHit+e
BUCKET_ID: 0x7E_HTTP!UlLogHttpHit+e
Followup: MachineOwner
---------"
Any ideas? Possibly, there is some special place I may reffer this Error to
Microsoft for analys?
Thx in advance.
--
Best Regards
Denis Laskov
Arcnet Ltd
MCSE\MCSA 2003
CWNA