troubleshooting apache server

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I run apache 2 on my server, at fyrenice.com, and have no problem accessing
it locally. I run Mailman and SugarCRM among others, but am dead in the
water for the moment. I have ports 80 and 443 forwarded to my server machine
through my Linksys WRTP54G router. I can ssh in to my server no problem, but
I can't access the admin pages for SugarCRM or for Mailman.

Where do I start in troubleshooting my setup? I have two identical hdds in
this server and have already installed Ubuntu 9.10 with ext4 on the second
drive. Would I better off just moving over to the new drive, installing
Apache2, Mailman, SugarCRM and starting fresh there? That option exists but
I'd still like to figure out why Apache is not serving up pages correctly as
is.

Help!

Scott

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Re: troubleshooting apache server

On 30/01/2010 10:41 a.m., Scott Jones wrote:
> I run apache 2 on my server, at fyrenice.com , and
> have no problem accessing it locally. I run Mailman and SugarCRM among
> others, but am dead in the water for the moment. I have ports 80 and 443
> forwarded to my server machine through my Linksys WRTP54G router. I can
> ssh in to my server no problem, but I can't access the admin pages for
> SugarCRM or for Mailman.

Server running Windows? Go into the firewall settings and add entries to
allow traffic on those ports from the Internet.

Cheers,
Nicholas Sherlock


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Re: troubleshooting apache server

On 30/01/2010 10:41 a.m., Scott Jones wrote:
> I run apache 2 on my server, at fyrenice.com , and
> have no problem accessing it locally. I run Mailman and SugarCRM among
> others, but am dead in the water for the moment. I have ports 80 and 443
> forwarded to my server machine through my Linksys WRTP54G router. I can
> ssh in to my server no problem, but I can't access the admin pages for
> SugarCRM or for Mailman.
> Where do I start in troubleshooting my setup? I have two identical hdds
> in this server and have already installed Ubuntu 9.10 with ext4 on the
> second drive. Would I better off just moving over to the new drive,
> installing Apache2, Mailman, SugarCRM and starting fresh there? That
> option exists but I'd still like to figure out why Apache is not serving
> up pages correctly as is.

Whoops, I see you're currently running Ubuntu.

Your hosting on port 443 is working just fine. I can see your SugarCRM
login page at https://fyrenice.com. There's nothing listening on port
80, though.

You should check your Apache error log, and double check your
port-forwarding configuration.

Cheers,
Nicholas Sherlock


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Re: troubleshooting apache server

On Fri, Jan 29, 2010 at 10:41 PM, Scott Jones wrote:
> I run apache 2 on my server, at fyrenice.com, and have no problem accessing
> it locally. I run Mailman and SugarCRM among others, but am dead in the
> water for the moment. I have ports 80 and 443 forwarded to my server machine
> through my Linksys WRTP54G router. I can ssh in to my server no problem, but
> I can't access the admin pages for SugarCRM or for Mailman.
>
> Where do I start in troubleshooting my setup? I

Start by giving us more imformation.

- What OS are you using, what version of Apache?
- If you open a browser on the machine itself, can you browse the
website, does it work as expected? If you can't open a browser, but
have SSH access, use a command line tool like curl or wget to test.
- Can you browse your website from a local machine in the same network
as your server?

Krist



--
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Bremgarten b. Bern, Switzerland
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A: It reverses the normal flow of conversation.
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Re: Re: troubleshooting apache server

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On Sat, Jan 30, 2010 at 4:04 AM, Nicholas Sherlock wrote:

> On 30/01/2010 10:41 a.m., Scott Jones wrote:
>
>> I run apache 2 on my server, at fyrenice.com , and
>>
>> have no problem accessing it locally. I run Mailman and SugarCRM among
>> others, but am dead in the water for the moment. I have ports 80 and 443
>> forwarded to my server machine through my Linksys WRTP54G router. I can
>> ssh in to my server no problem, but I can't access the admin pages for
>> SugarCRM or for Mailman.
>> Where do I start in troubleshooting my setup? I have two identical hdds
>> in this server and have already installed Ubuntu 9.10 with ext4 on the
>> second drive. Would I better off just moving over to the new drive,
>> installing Apache2, Mailman, SugarCRM and starting fresh there? That
>> option exists but I'd still like to figure out why Apache is not serving
>> up pages correctly as is.
>>
>
> Whoops, I see you're currently running Ubuntu.
>
> Your hosting on port 443 is working just fine. I can see your SugarCRM
> login page at https://fyrenice.com. There's nothing listening on port 80,
> though.
>
> You should check your Apache error log, and double check your
> port-forwarding configuration.
>
>
>
Nicolas:

I tried logging in to https://fyrenice.com/sugarcrm and indeed I arrive at
the login screen too. Is this because my installation of SugarCRM is setup
to be secure, https, while my Mailman installation is just without the
security, http? Secure on 443 and unsecure on port 80?

I went to my router webmin page and unchecked port 80 forwarding, saved, and
went back and switched it back on. Port 80 is forwarded to the same internal
machine address as port 443, so it has to be elsewhere. I can't access my
system from work here today so I'll have to check the error log tonight.

Any other suggestions?

Scott

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Re: Re: troubleshooting apache server

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I guess it just took resetting my router. I am IN. Thanks for all of your
suggestions!

Scott

On Sat, Jan 30, 2010 at 8:44 AM, Scott Jones wrote:

> On Sat, Jan 30, 2010 at 4:04 AM, Nicholas Sherlock wrote:
>
>> On 30/01/2010 10:41 a.m., Scott Jones wrote:
>>
>>> I run apache 2 on my server, at fyrenice.com , and
>>>
>>> have no problem accessing it locally. I run Mailman and SugarCRM among
>>> others, but am dead in the water for the moment. I have ports 80 and 443
>>> forwarded to my server machine through my Linksys WRTP54G router. I can
>>> ssh in to my server no problem, but I can't access the admin pages for
>>> SugarCRM or for Mailman.
>>> Where do I start in troubleshooting my setup? I have two identical hdds
>>> in this server and have already installed Ubuntu 9.10 with ext4 on the
>>> second drive. Would I better off just moving over to the new drive,
>>> installing Apache2, Mailman, SugarCRM and starting fresh there? That
>>> option exists but I'd still like to figure out why Apache is not serving
>>> up pages correctly as is.
>>>
>>
>> Whoops, I see you're currently running Ubuntu.
>>
>> Your hosting on port 443 is working just fine. I can see your SugarCRM
>> login page at https://fyrenice.com. There's nothing listening on port 80,
>> though.
>>
>> You should check your Apache error log, and double check your
>> port-forwarding configuration.
>>
>>
>>
> Nicolas:
>
> I tried logging in to https://fyrenice.com/sugarcrm and indeed I arrive at
> the login screen too. Is this because my installation of SugarCRM is setup
> to be secure, https, while my Mailman installation is just without the
> security, http? Secure on 443 and unsecure on port 80?
>
> I went to my router webmin page and unchecked port 80 forwarding, saved,
> and went back and switched it back on. Port 80 is forwarded to the same
> internal machine address as port 443, so it has to be elsewhere. I can't
> access my system from work here today so I'll have to check the error log
> tonight.
>
> Any other suggestions?
>
> Scott
>

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