MySQL Enterprise support now at Oracle?

Wow! We paid for MySQL enterprise plus enterprise support back in the =
good old days before ORACLE bought MySQL. I just sacrificed the sacred =
chicken and sprinkled the blood around my computer and went to sign up =
for support at support.oracle.com. After wading through the crappy Flash =
interface and telling them my dog's mother's maiden name and all, 3 =
hours later I got an email saying I was Approved. I feel better.=20

I read a few of the numerous tutorials on HOW TO USE THEIR HELP THING =
and I still don't understand it. I did a search for MySQL on their site =
and got NOTHING. Have they dropped all support for MySQL? Is there =
somewhere else we should go to pay for one on one support for things =
like my little join query problem? Has anyone else had a good experience =
with Oracle's MySQL support? Maybe this is a bad dream and I'll wake up =
soon.

Thanks,

Jim McNeely=

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Re: MySQL Enterprise support now at Oracle?

Shawn Green works for Oracle and has been very helpful, and I am happy =
to eat a little bit of shoe leather!

Thanks Shawn!

Jim

On Mar 10, 2011, at 11:11 AM, Jim McNeely wrote:

> Wow! We paid for MySQL enterprise plus enterprise support back in the =
good old days before ORACLE bought MySQL. I just sacrificed the sacred =
chicken and sprinkled the blood around my computer and went to sign up =
for support at support.oracle.com. After wading through the crappy Flash =
interface and telling them my dog's mother's maiden name and all, 3 =
hours later I got an email saying I was Approved. I feel better.=20
>=20
> I read a few of the numerous tutorials on HOW TO USE THEIR HELP THING =
and I still don't understand it. I did a search for MySQL on their site =
and got NOTHING. Have they dropped all support for MySQL? Is there =
somewhere else we should go to pay for one on one support for things =
like my little join query problem? Has anyone else had a good experience =
with Oracle's MySQL support? Maybe this is a bad dream and I'll wake up =
soon.
>=20
> Thanks,
>=20
> Jim McNeely
> --
> MySQL General Mailing List
> For list archives: http://lists.mysql.com/mysql
> To unsubscribe: =
http://lists.mysql.com/mysql?unsub=3Djim@newcenturydata.com
>=20


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Re: MySQL Enterprise support now at Oracle?

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On Thu, Mar 10, 2011 at 5:05 PM, Jim McNeely wrote:

> Shawn Green works for Oracle and has been very helpful, and I am happy to
> eat a little bit of shoe leather!
>
> Thanks Shawn!
>
> Jim
>

Check the archives for Shawn's posts. IMNSHO, they are unparalleled in
clarity and depth and breadth of useful information.

David

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